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Logging · head to head

Raygun vs Sumo Logic

Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Full reviewWebsite
Sumo Logic logo

Sumo Logic

Logging

Cloud Monitoring, Logging, and Security Analytics

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Sumo Logic has a free tier, so it costs nothing to try first.
  • Each has a real cost: Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only; Sumo Logic neither the Essentials nor the Enterprise Suite package lists a price on the pricing page; both link to Contact Sales
  • They diverge on capability: Raygun covers Crash reporting, Sumo Logic covers Log aggregation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Raygun and Sumo Logic actually diverge.

Attributes where Raygun and Sumo Logic differ
AttributeRaygunSumo Logic
Starting price$40/monthFree
Free tierNoYes
Founded20112010

Identical on both: pricing model (usage-based), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps

Only in Sumo Logic

  • Log aggregation
  • Metrics collection
  • Real-time analytics
  • Custom dashboards

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Sumo Logic
  • Real user monitoring of front end page load and session performancenot Sumo Logic
  • Application performance monitoring with request level tracesnot Sumo Logic

Sumo Logic

  • Cloud-native log analytics across applications and infrastructurenot Raygun
  • Running a SIEM with MITRE ATT&CK mapped detections and UEBAnot Raygun
  • Compliance and audit readiness reporting from log datanot Raygun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Sumo Logic

  • Neither the Essentials nor the Enterprise Suite package lists a price on the pricing page; both link to Contact Sales
  • Quoted per GB figures assume an annual commitment, an average of 1 GB of log ingest per day and a US deployment region
  • Pricing varies by the AWS deployment region chosen, so the same volume costs differently in Dublin, Frankfurt, Sydney or Tokyo
  • Flex pricing bills per TB scanned rather than per GB ingested, so query activity drives the bill
  • Feature activation is subject to minimum volume, minimum user counts and service requirements confirmed at the time of the transaction
  • The API is limited to four calls per section, ten concurrent in-flight requests, and query processing times out after two minutes
  • Self-serve credit card purchase is capped at $25,000; larger purchases must go through sales or a reseller

Pricing, plan by plan

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Sumo Logic

Free
  • FreeFree
    • Log aggregation
    • Metrics collection
    • Real-time analytics

Which should you pick?

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.
Raygun review

Choose Sumo Logic if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want metrics collection.
Sumo Logic review

Questions people ask

Is Raygun or Sumo Logic better?
Neither clearly leads. Raygun starts at $40/month and Sumo Logic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Raygun or Sumo Logic?
Sumo Logic has a free tier; the other does not. Paid plans start at $40/month for Raygun and Free for Sumo Logic.
Does Raygun or Sumo Logic run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Sumo Logic for free?
Yes. Sumo Logic has a free tier, so you can try it without paying. Raygun starts at $40/month.
What is Raygun best used for?
Raygun is most often used for crash and error reporting for web, mobile and backend applications, real user monitoring of front end page load and session performance, application performance monitoring with request level traces. Of those, crash and error reporting for web, mobile and backend applications and real user monitoring of front end page load and session performance are not what Sumo Logic is typically brought in for.
What can Raygun do that Sumo Logic cannot?
Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Sumo Logic covers Log aggregation, Metrics collection, Real-time analytics, Custom dashboards. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
Sumo Logic: How much does Sumo Logic cost?

Sumo Logic does not publish specific pricing on its pricing page. Essentials plan is available via self-serve credit card for up to $25,000, with Enterprise Suite requiring sales contact for quotes.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
Sumo Logic: How is Sumo Logic priced?

Sumo Logic uses a credit-based pricing model. Logs are measured by GB scanned during queries, metrics by Data Points per Minute, and traces up to 5GB per day on Essentials.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
Sumo Logic: Is there a free trial?

Yes, Sumo Logic offers a 30-day free trial for the Essentials plan, which is available via self-serve credit card signup.

Source
Sumo Logic: What are the data retention limits?

The Essentials plan supports up to 365 days of log retention, 300 log monitors, 500 metric monitors, and 5GB per day trace storage.

Source
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