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Raygun

Real User Monitoring and Crash Reporting

As of 30 August 2026, Raygun starts at $40/month. Raygun provides real user monitoring, crash reporting, and performance tracking. Softwr lists it under Logging. Raygun is launched in 2011, available on Web, API.

Overview

What Raygun does

Raygun provides real user monitoring, crash reporting, and performance tracking.

What people use it for

  • Crash and error reporting for web, mobile and backend applications
  • Real user monitoring of front end page load and session performance
  • Application performance monitoring with request level traces

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Raygun.

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Cross-shopped

What people choose instead of Raygun

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Raygun costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Basic

$40 /mo

  • Core monitoring, unlimited apps and members
  • Basic alerts, deployment tracking
  • Annual billing saves 33%

Team

$80 /mo

  • Inbound filters and third-party integrations
  • Unlimited dashboards and user roles
  • Marked as MOST POPULAR plan
  • Annual billing saves 33%

Business

$400 /mo

  • SAML SSO and dedicated account manager
  • Priority support and quarterly reviews
  • Annual billing saves 33%

Enterprise

On request

  • Custom pricing and compliance requirements
  • Unlimited reports and SLA agreements
  • Private Slack support

Capabilities

Features

  • Crash reporting

  • Real user monitoring

  • Performance tracking

  • Source maps

  • API

    Integration with API

  • Webhooks

    Integration with Webhooks

  • REST

    Integration with REST

  • Web support

    Available on web

  • Api support

    Available on api

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source

Behind it

Who makes Raygun

Company
Raygun
Based in
United States
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Where to go from Raygun

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Softwr does not host reviews and shows no star rating for Raygun, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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