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Logging · head to head

New Relic Logs vs Sumo Logic

New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite
Sumo Logic logo

Sumo Logic

Logging

Cloud Monitoring, Logging, and Security Analytics

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it; Sumo Logic neither the Essentials nor the Enterprise Suite package lists a price on the pricing page; both link to Contact Sales
  • They diverge on capability: New Relic Logs covers Log ingestion, Sumo Logic covers Log aggregation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which New Relic Logs and Sumo Logic actually diverge.

Attributes where New Relic Logs and Sumo Logic differ
AttributeNew Relic LogsSumo Logic
Pricing modelfreemiumusage-based
Founded20082010

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context

Only in Sumo Logic

  • Log aggregation
  • Metrics collection
  • Real-time analytics

Both cover

  • Custom dashboards
  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Sumo Logic
  • Searching and alerting on application logs in context with performance datanot Sumo Logic

Sumo Logic

  • Cloud-native log analytics across applications and infrastructurenot New Relic Logs
  • Running a SIEM with MITRE ATT&CK mapped detections and UEBAnot New Relic Logs
  • Compliance and audit readiness reporting from log datanot New Relic Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Sumo Logic

  • Neither the Essentials nor the Enterprise Suite package lists a price on the pricing page; both link to Contact Sales
  • Quoted per GB figures assume an annual commitment, an average of 1 GB of log ingest per day and a US deployment region
  • Pricing varies by the AWS deployment region chosen, so the same volume costs differently in Dublin, Frankfurt, Sydney or Tokyo
  • Flex pricing bills per TB scanned rather than per GB ingested, so query activity drives the bill
  • Feature activation is subject to minimum volume, minimum user counts and service requirements confirmed at the time of the transaction
  • The API is limited to four calls per section, ten concurrent in-flight requests, and query processing times out after two minutes
  • Self-serve credit card purchase is capped at $25,000; larger purchases must go through sales or a reseller

Pricing, plan by plan

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Sumo Logic

Free
  • FreeFree
    • Log aggregation
    • Metrics collection
    • Real-time analytics

Which should you pick?

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Choose Sumo Logic if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want metrics collection.
Sumo Logic review

Questions people ask

Is New Relic Logs or Sumo Logic better?
Neither clearly leads. New Relic Logs starts at Free and Sumo Logic at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic Logs or Sumo Logic?
New Relic Logs starts at Free and Sumo Logic at Free.
Does New Relic Logs or Sumo Logic run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use New Relic Logs for free?
Both have a free tier, so you can try either at no cost before committing.
What is New Relic Logs best used for?
New Relic Logs is most often used for centralised log management alongside metrics and traces, searching and alerting on application logs in context with performance data. Of those, centralised log management alongside metrics and traces and searching and alerting on application logs in context with performance data are not what Sumo Logic is typically brought in for.
What can New Relic Logs do that Sumo Logic cannot?
New Relic Logs covers Log ingestion, Full-text search, Logs-in-context. Sumo Logic covers Log aggregation, Metrics collection, Real-time analytics. Both handle Custom dashboards, API, Webhooks, REST.

Answered from the vendors’ own pages

New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Sumo Logic: How much does Sumo Logic cost?

Sumo Logic does not publish specific pricing on its pricing page. Essentials plan is available via self-serve credit card for up to $25,000, with Enterprise Suite requiring sales contact for quotes.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Sumo Logic: How is Sumo Logic priced?

Sumo Logic uses a credit-based pricing model. Logs are measured by GB scanned during queries, metrics by Data Points per Minute, and traces up to 5GB per day on Essentials.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
Sumo Logic: Is there a free trial?

Yes, Sumo Logic offers a 30-day free trial for the Essentials plan, which is available via self-serve credit card signup.

Source
Sumo Logic: What are the data retention limits?

The Essentials plan supports up to 365 days of log retention, 300 log monitors, 500 metric monitors, and 5GB per day trace storage.

Source
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