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Logging · head to head

New Relic Logs vs Uptime.com

New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-
Full reviewWebsite
Uptime.com logo

Uptime.com

Logging

Website monitoring and uptime checker with 80+ global monitoring points

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only New Relic Logs has a free tier, so it costs nothing to try first.
  • Each has a real cost: New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it; Uptime.com pricing structure not fully detailed publicly
  • They diverge on capability: New Relic Logs covers Log ingestion, Uptime.com covers Website monitoring.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which New Relic Logs and Uptime.com actually diverge.

Attributes where New Relic Logs and Uptime.com differ
AttributeNew Relic LogsUptime.com
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
Founded2008Unknown

Identical on both: platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards
  • API
  • Webhooks
  • REST
  • Web support

Only in Uptime.com

  • Website monitoring
  • API monitoring
  • Synthetic monitoring
  • Page speed testing
  • Real User Monitoring
  • Status pages
  • Private locations
  • Global network

What people use each for

The jobs each tool is most often brought in to do.

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Uptime.com
  • Searching and alerting on application logs in context with performance datanot Uptime.com

Uptime.com

  • Monitor website availability across multiple global locationsnot New Relic Logs
  • Test API endpoints and validate response timesnot New Relic Logs
  • Verify DNS resolution and certificate validitynot New Relic Logs
  • Track page load performance over timenot New Relic Logs
  • Send alerts to teams when issues occurnot New Relic Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Uptime.com

  • Pricing structure not fully detailed publicly
  • Limited information on check frequency in basic plans
  • Real User Monitoring and status pages require add-ons
  • Lower-tier plans may have feature limitations

Pricing, plan by plan

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Uptime.com

On request

No published plan breakdown. See the Uptime.com review.

Which should you pick?

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.
New Relic Logs review

Choose Uptime.com if

  • You need website monitoring.
  • You work on Web, API.
  • You also want api monitoring.
Uptime.com review

Questions people ask

Is New Relic Logs or Uptime.com better?
Neither clearly leads. New Relic Logs starts at Free and Uptime.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, New Relic Logs or Uptime.com?
New Relic Logs has a free tier; the other does not. Paid plans start at Free for New Relic Logs and On request for Uptime.com.
Does New Relic Logs or Uptime.com run on more platforms?
New Relic Logs runs on Web, Api. Uptime.com runs on Web, API.
Can I use New Relic Logs for free?
Yes. New Relic Logs has a free tier, so you can try it without paying. Uptime.com starts at On request.
What is New Relic Logs best used for?
New Relic Logs is most often used for centralised log management alongside metrics and traces, searching and alerting on application logs in context with performance data. Of those, centralised log management alongside metrics and traces and searching and alerting on application logs in context with performance data are not what Uptime.com is typically brought in for.
What can New Relic Logs do that Uptime.com cannot?
New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards. Uptime.com covers Website monitoring, API monitoring, Synthetic monitoring, Page speed testing.

Answered from the vendors’ own pages

New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Uptime.com: Does Uptime.com offer a money-back guarantee?

Yes, Uptime.com provides a 30-day money-back guarantee for new users, allowing risk-free trial of their service.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Uptime.com: What alerting methods does Uptime.com support?

All plans include email and SMS alerting with 20+ integrations available including Slack, Teams, PagerDuty, and webhooks for custom integrations.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
Uptime.com: How many monitoring locations does Uptime.com have?

Uptime.com operates 80+ monitoring locations worldwide, enabling checks from multiple geographic regions to detect regional connectivity issues.

Source
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