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Logging · head to head

Axiom vs New Relic Logs

Axiom logo

Axiom

Logging

Serverless Log Analytics and Observability

From
Free
Rated
-
New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-

The short version

  • Each has a real cost: Axiom no self-hosted or air-gapped deployment option for compliance-sensitive workloads; New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • They diverge on capability: Axiom covers Serverless architecture, New Relic Logs covers Log ingestion.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Axiom and New Relic Logs actually diverge.

Attributes where Axiom and New Relic Logs differ
AttributeAxiomNew Relic Logs
Pricing modelUnknownfreemium
PlatformsWeb (Chrome, Edge, Firefox, Safari), APIWeb, Api
Founded20172008

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Axiom

  • Serverless architecture
  • Log aggregation
  • Real-time processing
  • AplLog query language
  • Cost-effective indexing

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Axiom

  • Log monitoringnot New Relic Logs
  • Application performancenot New Relic Logs
  • Security analyticsnot New Relic Logs
  • Troubleshootingnot New Relic Logs

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Axiom
  • Searching and alerting on application logs in context with performance datanot Axiom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Axiom

  • No self-hosted or air-gapped deployment option for compliance-sensitive workloads
  • Vendor lock-in due to APL (Axiom Processing Language) not transferring to other platforms
  • Proprietary storage format limits data portability and external analytics access
  • Complex pricing model with multiple cost dimensions (ingestion, compute, storage) makes budgeting difficult at scale
  • Limited ecosystem integration; does not integrate deeply with existing observability stacks like Grafana for metrics and Jaeger for traces

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Pricing, plan by plan

Axiom

Free
  • PersonalFree
    • 500GB/month data loading
    • 10 GB-hours query compute
    • 25GB storage
  • Axiom Cloud$25/month
    • 1TB/month data loading included
    • 100 GB-hours compute included
    • 100GB storage included

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Which should you pick?

Choose Axiom if

  • You need serverless architecture.
  • You want to start without paying.
  • You work on Web (Chrome, Edge, Firefox, Safari), API.
  • You also want log aggregation.

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.

Questions people ask

Is Axiom or New Relic Logs better?
Neither clearly leads. Axiom starts at Free and New Relic Logs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Axiom or New Relic Logs?
Axiom starts at Free and New Relic Logs at Free.
Does Axiom or New Relic Logs run on more platforms?
Axiom runs on Web (Chrome, Edge, Firefox, Safari), API. New Relic Logs runs on Web, Api.
Can I use Axiom for free?
Both have a free tier, so you can try either at no cost before committing.
What is Axiom best used for?
Axiom is most often used for log monitoring, application performance, security analytics, troubleshooting. Of those, log monitoring and application performance are not what New Relic Logs is typically brought in for.
What can Axiom do that New Relic Logs cannot?
Axiom covers Serverless architecture, Log aggregation, Real-time processing, AplLog query language. New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

Axiom: Does Axiom offer a free tier with no time limit?

Yes, Axiom's Personal plan is permanently free and includes 500GB of data ingest per month, 10 GB-hours of query compute, and 25GB storage with 30-day retention. No credit card is required.

Source
New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
Axiom: Can I self-host Axiom or use my own cloud infrastructure?

No, Axiom is cloud-only. There is no self-hosted option, air-gapped deployment, or Bring Your Own Cloud available. The platform is a fully managed service.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
Axiom: What is Axiom's query language and does it work with SQL?

Axiom uses APL (Axiom Processing Language), based on Kusto Query Language. It is not standard SQL, and APL skills and queries do not transfer to other platforms, creating vendor lock-in.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
Axiom: What integrations does Axiom support for alerting?

Axiom supports pre-built integrations with Slack and PagerDuty, plus custom webhooks. Alerts can be configured via threshold-based, anomaly detection, or match-based monitors.

Source
Axiom: How does Axiom's pricing scale with data volume?

Axiom uses consumption-based pricing with automatic volume discounts. Costs depend on data loading volume, query compute usage (measured in GB-hours), and storage. The Team plan starts at $25/month with included allowances, then overage charges apply per unit with volume-based discounts.

Source
Axiom: What platforms can access Axiom's web interface?

Axiom's web app supports Chrome, Edge, Firefox, and Safari. Mobile access is supported on iOS and Android, but some features like moving dashboard elements are unavailable on mobile.

Source
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