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Logging · head to head

Dynatrace Logs vs New Relic Logs

Dynatrace Logs logo

Dynatrace Logs

Logging

Intelligent Log Analytics and Management

From
Free
Rated
-
New Relic Logs logo

New Relic Logs

Logging

Log Management and Analysis

From
Free
Rated
-

The short version

  • Each has a real cost: Dynatrace Logs log ingest and processing is billed at $0.20 per GiB, separately from retention and from query; New Relic Logs log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • They diverge on capability: Dynatrace Logs covers Log analysis, New Relic Logs covers Log ingestion.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Dynatrace Logs and New Relic Logs actually diverge.

Attributes where Dynatrace Logs and New Relic Logs differ
AttributeDynatrace LogsNew Relic Logs
Pricing modelsubscriptionfreemium
Founded20052008

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dynatrace Logs

  • Log analysis
  • AI-powered insights
  • Metrics integration
  • Automated root cause

Only in New Relic Logs

  • Log ingestion
  • Full-text search
  • Logs-in-context
  • Custom dashboards

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Dynatrace Logs

  • Ingesting and processing application and infrastructure logsnot New Relic Logs
  • Querying logs alongside traces and metrics in one platformnot New Relic Logs
  • Log driven alerting within an existing Dynatrace deploymentnot New Relic Logs

New Relic Logs

  • Centralised log management alongside metrics and tracesnot Dynatrace Logs
  • Searching and alerting on application logs in context with performance datanot Dynatrace Logs

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dynatrace Logs

  • Log ingest and processing is billed at $0.20 per GiB, separately from retention and from query
  • Querying logs is charged in addition to ingest, either pay per query or as bundled queries
  • Log analytics requires the same annual platform commitment as the rest of the Dynatrace platform

New Relic Logs

  • Log data counts against the same 100 GB monthly free ingest allowance shared with every other telemetry type, so logs compete with metrics and traces for it
  • Ingest beyond that is $0.40 per GB, rising to $0.60 per GB on the Data Plus option
  • Full platform users cost $349 each a month on Pro with an annual commitment, or $418.80 paying monthly
  • The Standard edition caps additional full platform users at 5
  • Core users are $49 a month each even though basic users are free

Pricing, plan by plan

Dynatrace Logs

Free
  • FreeFree
    • Log analysis
    • AI-powered insights
    • Metrics integration

New Relic Logs

Free
  • Free TierFree
    • 100 GB per month data ingest
    • Unlimited basic users
    • 1 full platform user
  • Standard Edition$49/month
    • Up to 5 full platform users
    • Core users 49 dollars per user per month
    • Additional full platform users at 99 dollars each
  • Pro Edition$349/year
    • Unlimited full platform users
    • Core users at 49 dollars per user per month
    • Full platform users at 349 dollars per user annually or 418.80 dollars monthly
  • Enterprise Edition$null/mo
    • Unlimited full platform users
    • Custom pricing
    • FedRAMP and HIPAA support

Which should you pick?

Choose Dynatrace Logs if

  • You need log analysis.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want ai-powered insights.

Choose New Relic Logs if

  • You need log ingestion.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want full-text search.

Questions people ask

Is Dynatrace Logs or New Relic Logs better?
Neither clearly leads. Dynatrace Logs starts at Free and New Relic Logs at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dynatrace Logs or New Relic Logs?
Dynatrace Logs starts at Free and New Relic Logs at Free.
Does Dynatrace Logs or New Relic Logs run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Dynatrace Logs for free?
Both have a free tier, so you can try either at no cost before committing.
What is Dynatrace Logs best used for?
Dynatrace Logs is most often used for ingesting and processing application and infrastructure logs, querying logs alongside traces and metrics in one platform, log driven alerting within an existing dynatrace deployment. Of those, ingesting and processing application and infrastructure logs and querying logs alongside traces and metrics in one platform are not what New Relic Logs is typically brought in for.
What can Dynatrace Logs do that New Relic Logs cannot?
Dynatrace Logs covers Log analysis, AI-powered insights, Metrics integration, Automated root cause. New Relic Logs covers Log ingestion, Full-text search, Logs-in-context, Custom dashboards. Both handle API, Webhooks, REST, Web support.

Answered from the vendors’ own pages

New Relic Logs: Is New Relic free?

New Relic offers a free tier with 100 GB per month of data ingest, 1 full platform user, and unlimited basic users.

Source
New Relic Logs: What does New Relic charge for data beyond the free tier?

New Relic charges 0.40 dollars per gigabyte for data beyond the 100 GB free monthly allowance. Data Plus tier costs 0.60 dollars per GB and includes up to 90-day extended retention.

Source
New Relic Logs: What is the Pro plan pricing?

The Pro Edition costs 349 dollars per user per year for full platform users, or 418.80 dollars per month. Unlimited full platform users are included.

Source
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