Softwr

Logging · head to head

Raygun vs Rootly

Raygun logo

Raygun

Logging

Real User Monitoring and Crash Reporting

From
$40/month
Rated
-
Full reviewWebsite
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Raygun crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only; Rootly pricing higher than some competitors for basic features
  • They diverge on capability: Raygun covers Crash reporting, Rootly covers AI SRE automation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Raygun and Rootly actually diverge.

Attributes where Raygun and Rootly differ
AttributeRaygunRootly
Starting price$40/month$20/user-month
Pricing modelusage-basedsubscription
PlatformsWeb, ApiWeb, Mobile, Slack, Microsoft Teams
Founded20112020

Identical on both: free tier (No), user rating (Not yet rated), category (Logging).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Raygun

  • Crash reporting
  • Real user monitoring
  • Performance tracking
  • Source maps
  • API
  • Webhooks
  • REST
  • Web support

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Raygun

  • Crash and error reporting for web, mobile and backend applicationsnot Rootly
  • Real user monitoring of front end page load and session performancenot Rootly
  • Application performance monitoring with request level tracesnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Raygun
  • Run root cause analysis with AI assistancenot Raygun
  • Track and improve Mean Time to Mitigation (MTTR)not Raygun
  • Coordinate response across distributed teamsnot Raygun
  • Learn from post-incident retrospectivesnot Raygun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Raygun

  • Crash Reporting error data is retained for 180 days and Real User Monitoring sessions for only 60 days; longer retention is Enterprise only
  • Crash Reporting, Real User Monitoring and APM are billed as three separate products, each metered on its own unit of errors, sessions or traces
  • A Real User Monitoring session ends after 30 minutes of inactivity, so a single visit spanning breaks is billed as several sessions
  • Usage beyond the plan allowance is billed on demand at $0.001 per error and $0.002 per session or trace
  • Enterprise plan pricing is custom with no published rate

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Raygun

$40/month
  • Basic$40/month
    • Core monitoring, unlimited apps and members
    • Basic alerts, deployment tracking
    • Annual billing saves 33%
  • Team$80/month
    • Inbound filters and third-party integrations
    • Unlimited dashboards and user roles
    • Marked as MOST POPULAR plan
  • Business$400/month
    • SAML SSO and dedicated account manager
    • Priority support and quarterly reviews
    • Annual billing saves 33%
  • Enterprise$undefined/mo
    • Custom pricing and compliance requirements
    • Unlimited reports and SLA agreements
    • Private Slack support

Rootly

$20/user-month
  • Incident Response Essentials$20/user-month
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response Enterprise$undefined/custom
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user-month
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call Enterprise$undefined/custom
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Raygun if

  • You need crash reporting.
  • You work on Web, Api.
  • You also want real user monitoring.
Raygun review

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, Mobile, Slack, Microsoft Teams.
  • You also want alert routing.
Rootly review

Questions people ask

Is Raygun or Rootly better?
Neither clearly leads. Raygun starts at $40/month and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Raygun or Rootly?
Raygun starts at $40/month and Rootly at $20/user-month.
Does Raygun or Rootly run on more platforms?
Raygun runs on Web, Api. Rootly runs on Web, Mobile, Slack, Microsoft Teams.
What is Raygun best used for?
Raygun is most often used for crash and error reporting for web, mobile and backend applications, real user monitoring of front end page load and session performance, application performance monitoring with request level traces. Of those, crash and error reporting for web, mobile and backend applications and real user monitoring of front end page load and session performance are not what Rootly is typically brought in for.
What can Raygun do that Rootly cannot?
Raygun covers Crash reporting, Real user monitoring, Performance tracking, Source maps. Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Raygun: Does Raygun offer a free trial?

Yes. Raygun offers a free 14-day trial with no credit card required. The trial includes feature access across all products.

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Raygun: What is Raygun's pricing model?

Raygun uses a usage-based pricing model with tiered plans starting at $40/month for Basic tier, plus per-event charges ($0.001 to $0.002 per event). Annual billing saves 33% compared to monthly rates.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Raygun: What features are included in the Team plan?

Team plan at $80/month includes inbound filters, third-party integrations, unlimited dashboards, user roles, and is marked as the most popular option. It's positioned between Basic and Business tiers.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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