Software · head to head
Kissmetrics vs Whatagraph
The short version
- Only Whatagraph has a free tier, so it costs nothing to try first.
- Each has a real cost: Kissmetrics overages are added automatically to the next invoice rather than blocked, so exceeding an event allowance bills without a decision point; Whatagraph the entry Max plan starts at 699 EUR per month and is billed annually, with no monthly billing option shown
- They diverge on capability: Kissmetrics covers Customer analytics, Whatagraph covers Automated reporting.
Where they differ
Only the attributes on which Kissmetrics and Whatagraph actually diverge.
| Attribute | Kissmetrics | Whatagraph |
|---|---|---|
| Starting price | $500/month | Free |
| Pricing model | quote | subscription |
| Free tier | No | Yes |
| Platforms | Web | Web, Mobile, Api |
| Founded | 2009 | 2016 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Kissmetrics
- Customer analytics
- Behavioral tracking
- Cohort analysis
- Funnel analysis
- Salesforce
- GDPR
- Cloud deployment
- Web support
Only in Whatagraph
- Automated reporting
- Multi-channel integration
- Custom dashboards
- Data visualization
- PDF reports
- Real-time updates
- Historical tracking
- Anomaly detection
What people use each for
The jobs each tool is most often brought in to do.
Kissmetrics
- Product and behavioural analytics tracking user eventsnot Whatagraph
- Analysing funnels and cohorts across a customer journeynot Whatagraph
Whatagraph
- Automated client marketing reports for agenciesnot Kissmetrics
- Blending data from multiple ad platforms into one dashboardnot Kissmetrics
- White-labelled reporting under an agency's own brandingnot Kissmetrics
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Kissmetrics
- Overages are added automatically to the next invoice rather than blocked, so exceeding an event allowance bills without a decision point
- The free plan allows 100,000 events a month
- Per event rates fall with volume, from $0.20 per 1,000 events on Growth to $0.10 on Gold, so smaller customers pay double per event
- The vendor states Growth, Silver and Gold are the identical product, so the paid tiers differ only in unit price and volume
- Anything above 5 million events is custom priced
Whatagraph
- The entry Max plan starts at 699 EUR per month and is billed annually, with no monthly billing option shown
- Only two plans exist and the Prime plan is custom priced with no published rate
- Public API access, transfer to BigQuery and Looker, a custom report domain and premium integrations all require the Prime plan
- Data sources are metered as credits at 1 credit per connected data account, so each additional ad account consumes quota
- Extra credits can be bought only up to the next plan threshold, after which an upgrade is required
- Moving to either the Max or Prime plan requires booking a call with sales rather than self-serve upgrade
- The free trial is 14 days
Pricing, plan by plan
Kissmetrics
$500/month- Professional$500/month
- Customer analytics
- Behavioral tracking
Whatagraph
Free- FreeFree
- Up to 3 data sources
- Basic dashboards
- Daily updates
- Starter$99/month
- Up to 10 data sources
- Advanced dashboards
- Hourly updates
- Professional$299/month
- Unlimited data sources
- Real-time updates
- White-label
Which should you pick?
Choose Kissmetrics if
- You need customer analytics.
- You also want behavioral tracking.
Choose Whatagraph if
- You need automated reporting.
- You want to start without paying.
- You work on Web, Mobile, Api.
- You also want multi-channel integration.
Questions people ask
- Is Kissmetrics or Whatagraph better?
- Neither clearly leads. Kissmetrics starts at $500/month and Whatagraph at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Kissmetrics or Whatagraph?
- Whatagraph has a free tier; the other does not. Paid plans start at $500/month for Kissmetrics and Free for Whatagraph.
- Does Kissmetrics or Whatagraph run on more platforms?
- Kissmetrics runs on Web. Whatagraph runs on Web, Mobile, Api.
- Can I use Whatagraph for free?
- Yes. Whatagraph has a free tier, so you can try it without paying. Kissmetrics starts at $500/month.
- What is Kissmetrics best used for?
- Kissmetrics is most often used for product and behavioural analytics tracking user events, analysing funnels and cohorts across a customer journey. Of those, product and behavioural analytics tracking user events and analysing funnels and cohorts across a customer journey are not what Whatagraph is typically brought in for.
- What can Kissmetrics do that Whatagraph cannot?
- Kissmetrics covers Customer analytics, Behavioral tracking, Cohort analysis, Funnel analysis. Whatagraph covers Automated reporting, Multi-channel integration, Custom dashboards, Data visualization.
Related pages
More on Kissmetrics
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