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Kissmetrics

Customer analytics and behavioral data

As of 30 August 2026, Kissmetrics has a free plan and paid plans start at $99/month. Kissmetrics provides customer analytics to track user behavior and understand customer journeys. Softwr lists it under Marketing. Kissmetrics is launched in 2009, available on Web.

Overview

What Kissmetrics does

Kissmetrics provides customer analytics to track user behavior and understand customer journeys.

What people use it for

  • Product analytics and user behavior tracking
  • Event-based analytics
  • Data integration and reporting

Related searches

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Kissmetrics.

  • Overages are added automatically to the next invoice rather than blocked, so exceeding an event allowance bills without a decision point
  • The free plan allows 100,000 events a month
  • Per event rates fall with volume, from $0.20 per 1,000 events on Growth to $0.10 on Gold, so smaller customers pay double per event
  • The vendor states Growth, Silver and Gold are the identical product, so the paid tiers differ only in unit price and volume
  • Anything above 5 million events is custom priced

Cross-shopped

What people choose instead of Kissmetrics

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Kissmetrics costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

Free

  • 100,000 events/month
  • Autocapture tracking
  • AI chat
  • Dashboards and metrics
  • Live view
  • Core reports

Growth

$99 /mo

  • Starting at 500k events
  • $0.20 per 1k events
  • Populations
  • Complex query builder
  • Full report suite
  • 30+ integrations

Silver

On request

  • $0.15 per 1k events
  • All Growth features

Gold

On request

  • $0.10 per 1k events (at 5M+ events)
  • All Growth features

Capabilities

Features

  • Customer analytics

  • Behavioral tracking

  • Cohort analysis

  • Funnel analysis

  • Salesforce

    Integration with Salesforce

  • GDPR

    GDPR security feature

  • Cloud deployment

    Supports cloud deployment

  • Web support

    Available on web

  • English language support

    Interface available in English

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does KISSmetrics have a free plan?

Yes, KISSmetrics offers a free plan with 100,000 events/month including autocapture tracking, dashboards, and core reports. No card required.

Source
What does KISSmetrics charge for paid plans?

Growth plan starts at $99/month for 500k events, charging $0.20 per additional 1k events. Silver and Gold tiers offer lower per-event rates at higher volumes.

Source
Does KISSmetrics offer annual discounts?

Yes, annual plans receive 20% off monthly rates. Overage charges are automatically added to the next invoice.

Source

Behind it

Who makes Kissmetrics

Company
Kissmetrics
Based in
Los Angeles, CA
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Where to go from Kissmetrics

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Softwr does not host reviews and shows no star rating for Kissmetrics, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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