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Customer Support · head to head

HubSpot Service Hub vs Teamleader

HubSpot Service Hub logo

HubSpot Service Hub

Customer Support

Customer service software for scaling companies

From
Free
Free plan
Yes
Full reviewWebsite
Teamleader logo

Teamleader

CRM

Belgian CRM and business software for quotations, invoicing and project work

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: HubSpot Service Hub the free tier is capped at 2 users; Teamleader specific monthly prices use a calculator and are not listed as fixed amounts
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HubSpot Service Hub and Teamleader actually diverge.

Attributes where HubSpot Service Hub and Teamleader differ
AttributeHubSpot Service HubTeamleader
PlatformsWeb, Ios, AndroidWeb
CategoryCustomer SupportCRM
Founded2006Unknown

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HubSpot Service Hub

  • Ticketing
  • Knowledge base
  • Customer feedback
  • Live chat
  • Conversational bots
  • Reporting
  • HubSpot CRM
  • Slack

Only in Teamleader

Nothing recorded that HubSpot Service Hub does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

HubSpot Service Hub

  • Shared inbox and ticketing for a support teamnot Teamleader
  • Knowledge base and customer self-servicenot Teamleader
  • Live chat and chatbots on a websitenot Teamleader
  • Customer feedback surveys and CSATnot Teamleader
  • Support reporting tied into the HubSpot CRMnot Teamleader

Teamleader

  • Business CRM and workflow managementnot HubSpot Service Hub
  • Invoicing and time trackingnot HubSpot Service Hub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HubSpot Service Hub

  • The free tier is capped at 2 users
  • Professional carries a one-off onboarding fee of $1,500, and Enterprise $3,500, on top of the seat price
  • Seats are $90 a month billed monthly against $100 billed annually on Professional, so the annual commitment is not the cheaper option per month
  • AI features run on monthly credits, 500 on Starter and 3,000 on Professional, which do not roll over
  • Extra credits cost $0.010 each once the monthly allocation is spent

Teamleader

  • Specific monthly prices use a calculator and are not listed as fixed amounts
  • Pricing varies based on signup responses and features selected

Pricing, plan by plan

HubSpot Service Hub

Free
  • FreeFree
    • Contact management
    • Ticketing
    • Team email
  • Starter$10/month
    • Simple ticket automation
    • Multiple ticket pipelines
    • Live chat
  • Professional$100/month
    • Help desk workspace
    • Customer success workspace
    • Customer agent
  • Enterprise$150/month
    • Skill-based routing
    • Conditional SLAs
    • Customer journey analytics

Teamleader

Free
  • SMART$null/month
    • Entry-level CRM
    • Invoicing
    • Time tracking
  • GROW$null/month
    • Recommended mid-tier
    • Expense management
    • Payment reminders
  • FLOW$null/month
    • Enterprise option
    • Leave management
    • Multiple pipelines

Which should you pick?

Choose HubSpot Service Hub if

  • You need ticketing.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HubSpot Service Hub review

Choose Teamleader if

  • You want to start without paying.
Teamleader review

Questions people ask

Is HubSpot Service Hub or Teamleader better?
Neither clearly leads. HubSpot Service Hub starts at Free and Teamleader at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HubSpot Service Hub or Teamleader?
HubSpot Service Hub starts at Free and Teamleader at Free.
Does HubSpot Service Hub or Teamleader run on more platforms?
HubSpot Service Hub runs on Web, Ios, Android. Teamleader runs on Web.
Can I use HubSpot Service Hub for free?
Both have a free tier, so you can try either at no cost before committing.
What is HubSpot Service Hub best used for?
HubSpot Service Hub is most often used for shared inbox and ticketing for a support team, knowledge base and customer self-service, live chat and chatbots on a website, customer feedback surveys and csat. Of those, shared inbox and ticketing for a support team and knowledge base and customer self-service are not what Teamleader is typically brought in for.
What can HubSpot Service Hub do that Teamleader cannot?
HubSpot Service Hub covers Ticketing, Knowledge base, Customer feedback, Live chat.

Answered from the vendors’ own pages

HubSpot Service Hub: How much does HubSpot Service Hub cost per user?

Free plan at $0/month. Starter at $10/month per seat (new customers; regular $20/month), Professional at $100/month per seat, Enterprise at $150/month per seat.

Source
Teamleader: How much does Teamleader cost?

Teamleader pricing starts from €37.50 per month and uses a flexible calculator model depending on selected features. Quarterly billing is standard.

Source
HubSpot Service Hub: What is the free trial length for HubSpot Service Hub?

A 14-day free trial is available for evaluating Service Hub functionality before commitment to a paid plan.

Source
Teamleader: Does Teamleader offer discounts?

Yes, Teamleader offers 25% discount on first invoice, 17% discount on annual subscriptions, and 50% discount from the 6th user onwards.

Source
HubSpot Service Hub: Does HubSpot Service Hub have a free permanent plan?

Yes, the free plan includes contact management, ticketing, and team email features at $0/month with no credit card required.

Source
Teamleader: Is there a free trial for Teamleader?

Yes, Teamleader provides a 14-day free trial with no credit card required and full feature access based on signup responses.

Source
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