Is Five9 or MailerLite better?

Neither clearly leads. Five9 starts at $149/month and MailerLite at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Five9 or MailerLite?

MailerLite has a free tier; the other does not. Paid plans start at $149/month for Five9 and Free for MailerLite.

Does Five9 or MailerLite run on more platforms?

Five9 runs on Web, Desktop. MailerLite runs on Web.

Can I use MailerLite for free?

Yes. MailerLite has a free tier, so you can try it without paying. Five9 starts at $149/month.

What is Five9 best used for?

Five9 is most often used for cloud contact centre across voice, chat, email and social messaging, routing and managing high volume customer interactions. Of those, cloud contact centre across voice, chat, email and social messaging and routing and managing high volume customer interactions are not what MailerLite is typically brought in for.

What can Five9 do that MailerLite cannot?

Five9 covers Intelligent routing, IVR, ACD, Dialer.

Telecommunications · head to head

Five9 vs MailerLite

Five9

Telecommunications

Intelligent cloud contact center

From: $149/month
Rated: -

Full review Website

MailerLite

Email Marketing

Email marketing tools priced by subscriber count

From: Free
Rated: -

Full review Website

The short version

Only MailerLite has a free tier, so it costs nothing to try first.
Each has a real cost: Five9 a 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month; MailerLite free plan caps at 250 subscribers, 2,500 monthly emails and 2 user seats

Where they differ

Only the attributes on which Five9 and MailerLite actually diverge.

Attributes where Five9 and MailerLite differ
Attribute	Five9	MailerLite
Starting price	$149/month	Free
Pricing model	subscription	freemium
Free tier	No	Yes
Platforms	Web, Desktop	Web
Category	Telecommunications	Email Marketing
Founded	2001	Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Five9

Intelligent routing
IVR
ACD
Dialer
WFM
Quality management
Analytics
Salesforce

Only in MailerLite

Nothing recorded that Five9 does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Five9

Cloud contact centre across voice, chat, email and social messagingnot MailerLite
Routing and managing high volume customer interactionsnot MailerLite

MailerLite

No use cases recorded yet. See the MailerLite review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Five9

A 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month
Prices are per concurrent user rather than per named agent, which changes what a seat means when shifts overlap
Voice is excluded from the Digital plan and requires a quote
Usage based charges apply on top of the per seat rate
Three of the five tiers publish no price at all

MailerLite

Free plan caps at 250 subscribers, 2,500 monthly emails and 2 user seats
Comfort plan is limited to 3 user seats; unlimited seats require the Power plan
Pricing scales with subscriber count and email volume rather than a flat seat rate, and resets to the plan's subscriber ceiling each billing anniversary
Annual billing earns only a 10% discount versus monthly, smaller than many competitors' annual discounts

Pricing, plan by plan

Five9

$149/month

Core$149/month
- Inbound/outbound
- IVR
- Basic CTI
Premium$169/month
- Core + Chat/email
- Quality management
Optimum$199/month
- Premium + WFM
- Proactive chat
Ultimate$229/month
- Full suite
- Advanced analytics

MailerLite

Free

No published plan breakdown. See the MailerLite review.

Which should you pick?

Choose Five9 if

You need intelligent routing.
You work on Web, Desktop.
You also want ivr.

Five9 review

Choose MailerLite if

You want to start without paying.

MailerLite review

Questions people ask

Is Five9 or MailerLite better?: Neither clearly leads. Five9 starts at $149/month and MailerLite at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Five9 or MailerLite?: MailerLite has a free tier; the other does not. Paid plans start at $149/month for Five9 and Free for MailerLite.
Does Five9 or MailerLite run on more platforms?: Five9 runs on Web, Desktop. MailerLite runs on Web.
Can I use MailerLite for free?: Yes. MailerLite has a free tier, so you can try it without paying. Five9 starts at $149/month.
What is Five9 best used for?: Five9 is most often used for cloud contact centre across voice, chat, email and social messaging, routing and managing high volume customer interactions. Of those, cloud contact centre across voice, chat, email and social messaging and routing and managing high volume customer interactions are not what MailerLite is typically brought in for.
What can Five9 do that MailerLite cannot?: Five9 covers Intelligent routing, IVR, ACD, Dialer.

Five9 vs MailerLite

Five9

MailerLite

The short version

Where they differ

What each one covers

Only in Five9

Only in MailerLite

What people use each for

Five9

MailerLite

Where each one falls short

Five9

MailerLite

Pricing, plan by plan

Five9

MailerLite

Which should you pick?

Choose Five9 if

Choose MailerLite if

Questions people ask

Related pages

More on Five9

More on MailerLite

Keep looking

Other head to heads