Telecommunications · head to head
Five9 vs RD Station Marketing
R
RD Station Marketing
Email Marketing
Marketing automation for growing businesses
- From
- Free
- Rated
- -
The short version
- Only RD Station Marketing has a free tier, so it costs nothing to try first.
- Each has a real cost: Five9 a 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month; RD Station Marketing plans are tiered as Free, Essential, and Pro, with the Free tier limited in contact volume and automation features reserved for the paid Essential and Pro plans
Where they differ
Only the attributes on which Five9 and RD Station Marketing actually diverge.
| Attribute | Five9 | RD Station Marketing |
|---|---|---|
| Starting price | $149/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web, Desktop | Web |
| Category | Telecommunications | Email Marketing |
| Founded | 2001 | Unknown |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Five9
- Intelligent routing
- IVR
- ACD
- Dialer
- WFM
- Quality management
- Analytics
- Salesforce
Only in RD Station Marketing
Nothing recorded that Five9 does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Five9
- Cloud contact centre across voice, chat, email and social messagingnot RD Station Marketing
- Routing and managing high volume customer interactionsnot RD Station Marketing
RD Station Marketing
No use cases recorded yet. See the RD Station Marketing review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Five9
- A 50 seat minimum applies to the published rates, so the entry cost on the $119 Digital plan is $5,950 a month
- Prices are per concurrent user rather than per named agent, which changes what a seat means when shifts overlap
- Voice is excluded from the Digital plan and requires a quote
- Usage based charges apply on top of the per seat rate
- Three of the five tiers publish no price at all
RD Station Marketing
- Plans are tiered as Free, Essential, and Pro, with the Free tier limited in contact volume and automation features reserved for the paid Essential and Pro plans
Pricing, plan by plan
Five9
$149/month- Core$149/month
- Inbound/outbound
- IVR
- Basic CTI
- Premium$169/month
- Core + Chat/email
- Quality management
- Optimum$199/month
- Premium + WFM
- Proactive chat
- Ultimate$229/month
- Full suite
- Advanced analytics
RD Station Marketing
FreeNo published plan breakdown. See the RD Station Marketing review.
Which should you pick?
Questions people ask
- Is Five9 or RD Station Marketing better?
- Neither clearly leads. Five9 starts at $149/month and RD Station Marketing at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Five9 or RD Station Marketing?
- RD Station Marketing has a free tier; the other does not. Paid plans start at $149/month for Five9 and Free for RD Station Marketing.
- Does Five9 or RD Station Marketing run on more platforms?
- Five9 runs on Web, Desktop. RD Station Marketing runs on Web.
- Can I use RD Station Marketing for free?
- Yes. RD Station Marketing has a free tier, so you can try it without paying. Five9 starts at $149/month.
- What is Five9 best used for?
- Five9 is most often used for cloud contact centre across voice, chat, email and social messaging, routing and managing high volume customer interactions. Of those, cloud contact centre across voice, chat, email and social messaging and routing and managing high volume customer interactions are not what RD Station Marketing is typically brought in for.
- What can Five9 do that RD Station Marketing cannot?
- Five9 covers Intelligent routing, IVR, ACD, Dialer.
Related pages
More on RD Station Marketing
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