Is Copper or Twenty better?

Neither clearly leads. Copper starts at Free and Twenty at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Copper or Twenty?

Copper starts at Free and Twenty at Free.

Does Copper or Twenty run on more platforms?

Copper runs on Web. Twenty runs on Web, Self-hosted.

Can I use Copper for free?

Both have a free tier, so you can try either at no cost before committing.

What is Copper best used for?

Copper is most often used for crm for teams working inside google workspace, pipeline and deal tracking, contact enrichment and activity capture, workflow automation on the higher tiers. Of those, crm for teams working inside google workspace and pipeline and deal tracking are not what Twenty is typically brought in for.

What can Copper do that Twenty cannot?

Copper covers Gmail integration, Contact management, Deal tracking, Pipeline management. Twenty covers Open-Source Framework, Custom Database Objects, Multiple View Types, AI Integration.

CRM · head to head

Copper vs Twenty

Copper

CRM

Gmail-native CRM for growth teams

From: Free
Rated: -

Full review Website

Twenty

CRM

Open-source CRM platform for technical teams at AI speed

From: Free
Rated: -

Full review Website

The short version

Each has a real cost: Copper the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month; Twenty requires technical expertise to customize and maintain compared to no-code CRM platforms
They diverge on capability: Copper covers Gmail integration, Twenty covers Open-Source Framework.

Where they differ

Only the attributes on which Copper and Twenty actually diverge.

Attributes where Copper and Twenty differ
Attribute	Copper	Twenty
Pricing model	subscription	Unknown
Platforms	Web	Web, Self-hosted
Founded	2014	Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Copper

Gmail integration
Contact management
Deal tracking
Pipeline management
Email tracking
Automation
Gmail
Google Calendar

Only in Twenty

Open-Source Framework
Custom Database Objects
Multiple View Types
AI Integration
Workflow Engine
Data Migration
API Access
Multi-Language Support

What people use each for

The jobs each tool is most often brought in to do.

Copper

CRM for teams working inside Google Workspacenot Twenty
Pipeline and deal trackingnot Twenty
Contact enrichment and activity capturenot Twenty
Workflow automation on the higher tiersnot Twenty

Twenty

Building custom CRM solutions for complex business processesnot Copper
Migrating from Salesforce or HubSpot while maintaining data ownershipnot Copper
Technical teams needing TypeScript-based customizationnot Copper
Organizations requiring self-hosted or air-gapped deploymentsnot Copper
Enterprises combining CRM with AI-powered workflowsnot Copper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Copper

The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
Workflow automation, bulk email and reporting all require Professional
Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user

Twenty

Requires technical expertise to customize and maintain compared to no-code CRM platforms
Self-hosting increases operational overhead and infrastructure costs
Limited ecosystem of pre-built integrations compared to Salesforce
Smaller community and third-party extension library than established CRMs
Enterprise plan requires custom negotiation with no transparent pricing

Pricing, plan by plan

Copper

Free

Basic$undefined/mo
Professional$undefined/mo
Business$undefined/mo

Twenty

Free

Pro$9/month
- Full customization
- Custom apps
- AI Agents
Organization$19/month
- Everything in Pro
- Row-level permissions
- SAML and OIDC SSO
Enterprise$null/year
- Everything in Organization
- Single-tenant isolation
- IP allow-listing

Which should you pick?

Choose Copper if

You need gmail integration.
You want to start without paying.
You also want contact management.

Copper review

Choose Twenty if

You need open-source framework.
You want to start without paying.
You work on Web, Self-hosted.
You also want custom database objects.

Twenty review

Questions people ask

Is Copper or Twenty better?: Neither clearly leads. Copper starts at Free and Twenty at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Copper or Twenty?: Copper starts at Free and Twenty at Free.
Does Copper or Twenty run on more platforms?: Copper runs on Web. Twenty runs on Web, Self-hosted.
Can I use Copper for free?: Both have a free tier, so you can try either at no cost before committing.
What is Copper best used for?: Copper is most often used for crm for teams working inside google workspace, pipeline and deal tracking, contact enrichment and activity capture, workflow automation on the higher tiers. Of those, crm for teams working inside google workspace and pipeline and deal tracking are not what Twenty is typically brought in for.
What can Copper do that Twenty cannot?: Copper covers Gmail integration, Contact management, Deal tracking, Pipeline management. Twenty covers Open-Source Framework, Custom Database Objects, Multiple View Types, AI Integration.

Answered from the vendors’ own pages

Copper: How much does Copper cost per person?

Basic is $29/month (or $23/month annual). Professional is $69/month (or $59/month annual). Business is $134/month (or $99/month annual). All pricing is per seat in USD, excluding taxes.

Source

Twenty: Is Twenty free or paid?

Twenty offers a 30-day free trial without credit card. Cloud plans start at $9 per user per month (Pro) when billed annually, with Organization plan at $19 per user per month.

Source

Copper: What contact limit does each plan allow?

Basic allows 2,500 contacts. Professional allows 15,000 contacts. Business allows unlimited contacts.

Source

Twenty: Can I migrate data from Salesforce or HubSpot?

Yes, Twenty supports CSV and API-based migration from Salesforce and HubSpot, with support for 50,000+ records.

Source

Copper: How much can I save by paying annually?

Annual billing saves 14-26% vs. monthly: Basic saves 20%, Professional saves 14%, Business saves 26%. For example, Professional costs $69/month on monthly billing but only $59/month when billed annually.

Source

Twenty: What programming languages does Twenty support?

Twenty is built with TypeScript and provides a TypeScript-based Apps framework for creating custom extensions.

Source

Copper: Is there a free trial or free plan?

Yes. Copper offers a 14-day free trial with instant activation and no credit card required. Trial includes full access to all features.

Source

Twenty: How long does enterprise deployment take?

Enterprise deployment typically takes 1-2 weeks with Onboarding Packs or certified partners.

Source

Copper vs Twenty

Copper

Twenty

The short version

Where they differ

What each one covers

Only in Copper

Only in Twenty

What people use each for

Copper

Twenty

Where each one falls short

Copper

Twenty

Pricing, plan by plan

Copper

Twenty

Which should you pick?

Choose Copper if

Choose Twenty if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Copper

More on Twenty

Keep looking

Other head to heads