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Software · head to head

Chatra vs Conversica

Chatra logo

Chatra

Software

Live chat and CRM software for customer engagement

From
Free
Rated
-
Full reviewWebsite
Conversica logo

Conversica

Software

AI-powered conversational platform for sales and customer service

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Chatra has a free tier, so it costs nothing to try first.
  • They diverge on capability: Chatra covers Live chat messaging, Conversica covers Conversational AI.

Where they differ

Only the attributes on which Chatra and Conversica actually diverge.

Attributes where Chatra and Conversica differ
AttributeChatraConversica
Starting priceFreeOn request
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWeb, Mobile app, IOS, AndroidWeb, Email, SMS, Messaging apps
Founded20102009

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatra

  • Live chat messaging
  • CRM functionality
  • Visitor tracking
  • Chat history
  • Shopify
  • Slack
  • API
  • Mobile app support

Only in Conversica

  • Conversational AI
  • Lead nurturing
  • Customer engagement
  • Intent analysis
  • Salesforce
  • HubSpot
  • Microsoft Dynamics
  • Email support

Both cover

  • Zapier
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Chatra

  • Small teams starting on live chat with a hard free-tier chat limit before needing to upgradenot Conversica

Conversica

  • Customer engagementnot Chatra
  • Lead generationnot Chatra
  • Customer supportnot Chatra
  • Sales automationnot Chatra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatra

  • Free plan is capped at 5 chats per month and one agent seat
  • Essential and Pro tiers are billed per agent seat at $31/month and $41/month (or $25/month and $33/month if billed yearly), so cost rises directly with headcount

Conversica

Nothing recorded yet. See the Conversica review.

Pricing, plan by plan

Chatra

Free
  • FreeFree
    • Live chat
    • Basic CRM
    • 1 agent
  • Starter$15/month
    • Unlimited agents
    • Advanced CRM
  • Business$49/month
    • Priority support
    • Custom branding

Conversica

On request
  • Starter$200/month
    • AI conversations
    • Lead nurturing
  • Professional$500/month
    • Advanced automation
    • Custom flows
  • Enterprise$undefined/month
    • Full customization
    • Dedicated support

Which should you pick?

Choose Chatra if

  • You need live chat messaging.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want crm functionality.
Chatra review

Choose Conversica if

  • You need conversational ai.
  • You work on Web, Email, SMS, Messaging apps.
  • You also want lead nurturing.
Conversica review

Questions people ask

Is Chatra or Conversica better?
Neither clearly leads. Chatra starts at Free and Conversica at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatra or Conversica?
Chatra has a free tier; the other does not. Paid plans start at Free for Chatra and On request for Conversica.
Does Chatra or Conversica run on more platforms?
Chatra runs on Web, Mobile app, IOS, Android. Conversica runs on Web, Email, SMS, Messaging apps.
Can I use Chatra for free?
Yes. Chatra has a free tier, so you can try it without paying. Conversica starts at On request.
What is Chatra best used for?
Chatra is most often used for small teams starting on live chat with a hard free-tier chat limit before needing to upgrade. Of those, small teams starting on live chat with a hard free-tier chat limit before needing to upgrade is not what Conversica is typically brought in for.
What can Chatra do that Conversica cannot?
Chatra covers Live chat messaging, CRM functionality, Visitor tracking, Chat history. Conversica covers Conversational AI, Lead nurturing, Customer engagement, Intent analysis. Both handle Zapier, Web support.
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Related pages

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