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Live Chat & Chatbots · pricing

Chatra pricing

Chatra publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.

Entry price
Free
Model
Freemium
Tiers
3
Free tier
Yes

Chatra plans, side by side

Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.

Chatra pricing tiers
PlanPriceFeatures listedStep up from the tier below
FreeFree3Entry tier
Starter$15/month2+$15/month, 2 more features
Business$49/month2+$34/month, 2 more features

What each tier adds

The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.

Free

Free

The entry tier. It covers live chat, basic crm, 1 agent.

Starter

$15/month

Over Free, this tier adds:

  • Unlimited agents
  • Advanced CRM

Business

$49/month

Over Starter, this tier adds:

  • Priority support
  • Custom branding

Where Chatra stops being free

Free, Free

  • Live chat
  • Basic CRM
  • 1 agent

Starter, $15/month

The first thing you pay for:

  • Unlimited agents
  • Advanced CRM

What the product covers

The full Chatra feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.

Core

  • Live chat messaging
  • CRM functionality
  • Visitor tracking
  • Chat history

Integrations

  • Shopify
  • Zapier
  • Slack
  • API

Platform

  • Web support
  • Mobile app support
  • IOS support
  • Android support

People bring Chatra in for small teams starting on live chat with a hard free-tier chat limit before needing to upgrade. If that is not the job you are buying for, the alternatives to Chatra are worth a look before you commit to a tier.

How that compares in Live Chat & Chatbots

Too few live chat & chatbots tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.

Chatra entry price against other Live Chat & Chatbots tools
ToolEntry priceModelRatedHead to head
Chatra (this page)Freefreemium-
Comm100$29/monthsubscription-vs Chatra
BotpressFreeopen-source-vs Chatra
AdaFreesubscription-vs Chatra
Bold360On requestsubscription-vs Chatra
CapacityOn requestsubscription-vs Chatra
Acquire$50/monthsubscription-vs Chatra

Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Chatra badges page.

Before you pay for Chatra

Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.

What it can tell you is the shape of the ladder: 3 tiers between Free and $49/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.

Chatra runs on web, mobile app, ios, android, and is published by Chatra of Boston, Massachusetts, USA. The full record is on the Chatra review, and the rest of the category is under best live chat & chatbots tools.

Chatra pricing on the vendor's own site

Chatra pricing questions

How much does Chatra cost?
Chatra publishes 3 tiers, from Free for Free up to $49/month for Business. The entry tier costs nothing.
Does Chatra have a free plan?
Yes. The Free tier costs nothing and covers live chat, basic crm, 1 agent. Paying starts at $15/month for Starter.
What is the difference between Free and Starter on Chatra?
Starter costs $15/month against Free, and adds unlimited agents, advanced crm.
Is the Business plan on Chatra worth it?
That depends entirely on whether you need what it adds, which on the published record is priority support, custom branding. It costs $49/month against $15/month for Starter. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
Which live chat & chatbots tools can I use without paying?
2 of the 7 live chat & chatbots tools listed alongside Chatra have a free tier: Botpress, Ada.
What am I actually paying for with Chatra?
The record lists 12 features across 3 areas: core, integrations, platform. In practice it is brought in for small teams starting on live chat with a hard free-tier chat limit before needing to upgrade.
Does Chatra charge per user?
The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
Are these Chatra prices current?
They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
What should I compare Chatra against before paying?
The closest live chat & chatbots tools in this directory are Comm100, Botpress, Ada, Bold360. Each has a side-by-side comparison with Chatra covering price, platforms and features.

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