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Live Chat · head to head

Chatra vs Conferbot

Chatra logo

Chatra

Live Chat

Live chat and CRM software for customer engagement

From
Free
Rated
-
Conferbot logo

Conferbot

Live Chat

No-code AI chatbot builder for websites and messaging channels

From
Free
Rated
-

The short version

  • Each has a real cost: Chatra free plan is capped at 5 chats per month and one agent seat; Conferbot the free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.
  • They diverge on capability: Chatra covers Live chat messaging, Conferbot covers Visual flow builder.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Chatra and Conferbot actually diverge.

Attributes where Chatra and Conferbot differ
AttributeChatraConferbot
PlatformsWeb, Mobile app, IOS, Androidweb, ios, android, api
Founded20102021

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Live Chat).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatra

  • Live chat messaging
  • CRM functionality
  • Visitor tracking
  • Chat history
  • Shopify
  • Zapier
  • Slack
  • API

Only in Conferbot

  • Visual flow builder
  • Omnichannel deployment
  • Unified inbox
  • AI-powered responses
  • Templates library
  • Integrations
  • Analytics dashboard
  • Developer API and SDKs

What people use each for

The jobs each tool is most often brought in to do.

Chatra

  • Small teams starting on live chat with a hard free-tier chat limit before needing to upgradenot Conferbot

Conferbot

  • Automating website lead capture with conversational formsnot Chatra
  • Handling customer support inquiries across messaging appsnot Chatra
  • Deploying a single bot across WhatsApp, Messenger, and website widgetnot Chatra
  • Booking meetings via chatbot with calendar integrationnot Chatra
  • Deflecting support tickets with a knowledge base botnot Chatra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatra

  • Free plan is capped at 5 chats per month and one agent seat
  • Essential and Pro tiers are billed per agent seat at $31/month and $41/month (or $25/month and $33/month if billed yearly), so cost rises directly with headcount

Conferbot

  • The free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.
  • Advanced features like custom branding and A/B testing require the Pro tier or higher rather than being available at entry-level paid plans.
  • Extra conversations beyond plan limits are billed per-unit ($0.01 each on Starter/Pro), which can make costs unpredictable at scale.
  • The platform lacks the deep enterprise conversational-AI training and analytics depth of larger incumbents like Intercom or Drift.
  • Voice channel support is not part of the core channel list, which is limited to website and text-based messaging apps.

Pricing, plan by plan

Chatra

Free
  • FreeFree
    • Live chat
    • Basic CRM
    • 1 agent
  • Starter$15/month
    • Unlimited agents
    • Advanced CRM
  • Business$49/month
    • Priority support
    • Custom branding

Conferbot

Free
  • FreeFree
    • 600 conversations/month
    • 1 seat
    • Basic integrations
  • Starter$19/month
    • 2,000 conversations/month
    • Removes Conferbot branding
    • All integrations
  • Pro$39/month
    • 5,000 conversations/month
    • 5 seats included
    • Custom branding
  • Business$59/month
    • 10,000 conversations/month
    • 15 seats included
    • White-label solution

Which should you pick?

Choose Chatra if

  • You need live chat messaging.
  • You want to start without paying.
  • You work on Web, Mobile app, IOS, Android.
  • You also want crm functionality.

Choose Conferbot if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web, ios, android, api.
  • You also want omnichannel deployment.

Questions people ask

Is Chatra or Conferbot better?
Neither clearly leads. Chatra starts at Free and Conferbot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatra or Conferbot?
Chatra starts at Free and Conferbot at Free.
Does Chatra or Conferbot run on more platforms?
Chatra runs on Web, Mobile app, IOS, Android. Conferbot runs on web, ios, android, api.
Can I use Chatra for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatra best used for?
Chatra is most often used for small teams starting on live chat with a hard free-tier chat limit before needing to upgrade. Of those, small teams starting on live chat with a hard free-tier chat limit before needing to upgrade is not what Conferbot is typically brought in for.
What can Chatra do that Conferbot cannot?
Chatra covers Live chat messaging, CRM functionality, Visitor tracking, Chat history. Conferbot covers Visual flow builder, Omnichannel deployment, Unified inbox, AI-powered responses.

Answered from the vendors’ own pages

Chatra: Is Chatra's free plan available indefinitely?

Yes. Chatra's free plan is available free for as long as you want with no time limitation. No credit card is required to start.

Source
Conferbot: What does Conferbot cost?

Four plans: Free at $0/month with 600 conversations, Starter at $19/month with 2,000, Pro at $39/month with 5,000, and Business at $59/month with 10,000. Annual billing takes 20% off any paid plan.

Source
Chatra: How quickly can I start using Chatra's free plan?

The free plan can be started in 3 minutes according to the website.

Source
Conferbot: Is there a free plan, and what does it include?

Yes. The free plan covers 600 conversations a month, one chatbot and the core features, with no card required to start. It is a standing plan rather than a trial.

Source
Conferbot: Can I change plan later?

Yes. Plans can be upgraded or downgraded at any time from the account dashboard, and Conferbot states there are no setup fees or hidden costs on any tier.

Source
Conferbot: Which channels can one bot be deployed to?

A single bot can run on a website widget and on WhatsApp, Facebook Messenger, Instagram, Telegram, Slack, Discord, Microsoft Teams and LINE, with conversations handled in one shared inbox.

Source
Conferbot: Does Conferbot offer an API?

Yes. Version 3.0.0 added a developer REST API with Node.js and Python SDKs, mobile SDKs for React Native, Flutter, iOS and Android, and enterprise SSO and SAML.

Source
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