Customer Success · head to head
Better Proposals vs Bitrix24
The short version
- Only Bitrix24 has a free tier, so it costs nothing to try first.
- Each has a real cost: Better Proposals documents are metered by tier, at 10 a month on Starter and 50 on Premium; Bitrix24 the free plan is limited to 2 users and 5 GB of storage
- They diverge on capability: Better Proposals covers Proposal templates, Bitrix24 covers Contact management.
Where they differ
Only the attributes on which Better Proposals and Bitrix24 actually diverge.
| Attribute | Better Proposals | Bitrix24 |
|---|---|---|
| Starting price | $19/month | Free |
| Free tier | No | Yes |
| Platforms | Web | Web, Ios, Android |
| Category | Customer Success | CRM & Sales |
| Founded | 2016 | 2012 |
Identical on both: pricing model (subscription), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Better Proposals
- Proposal templates
- Digital signatures
- Analytics
- Payment collection
- Custom branding
- Salesforce
- HubSpot
- Stripe
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Automation
- Mobile app
- Slack
Both cover
- Zapier
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Better Proposals
- Sending branded sales proposals with digital signaturesnot Bitrix24
- Taking payment at the point of signaturenot Bitrix24
- Tracking when a prospect opens and reads a proposalnot Bitrix24
- Reusable content library and templatesnot Bitrix24
- Approval workflows before a proposal goes out, on the Enterprise tiernot Bitrix24
Bitrix24
- CRM and sales pipeline management for a small businessnot Better Proposals
- Team chat, tasks and project management in one suitenot Better Proposals
- Telephony and email integrated with customer recordsnot Better Proposals
- Document storage and collaborationnot Better Proposals
- Workflow automation and HR records on the higher tiersnot Better Proposals
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Better Proposals
- Documents are metered by tier, at 10 a month on Starter and 50 on Premium
- The Starter plan at $13 a month is a single user
- Custom domains, CRM integrations and the API all need Premium at $21 per user per month
- Approvals, content locking and advanced permissions are Enterprise only at $42 per user per month
- The Nudge follow-up feature is a $10 per user per month add-on, and custom design starts at $1,495
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Pricing, plan by plan
Better Proposals
$19/month- Starter$19/month
- 10 proposals/month
- Templates
- Analytics
- Premium$29/month
- Unlimited proposals
- Custom domain
- Integrations
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Which should you pick?
Choose Better Proposals if
- You need proposal templates.
- You also want digital signatures.
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Questions people ask
- Is Better Proposals or Bitrix24 better?
- Neither clearly leads. Better Proposals starts at $19/month and Bitrix24 at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Better Proposals or Bitrix24?
- Bitrix24 has a free tier; the other does not. Paid plans start at $19/month for Better Proposals and Free for Bitrix24.
- Does Better Proposals or Bitrix24 run on more platforms?
- Better Proposals runs on Web. Bitrix24 runs on Web, Ios, Android.
- Can I use Bitrix24 for free?
- Yes. Bitrix24 has a free tier, so you can try it without paying. Better Proposals starts at $19/month.
- What is Better Proposals best used for?
- Better Proposals is most often used for sending branded sales proposals with digital signatures, taking payment at the point of signature, tracking when a prospect opens and reads a proposal, reusable content library and templates. Of those, sending branded sales proposals with digital signatures and taking payment at the point of signature are not what Bitrix24 is typically brought in for.
- What can Better Proposals do that Bitrix24 cannot?
- Better Proposals covers Proposal templates, Digital signatures, Analytics, Payment collection. Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management. Both handle Zapier, Web support.
Related pages
More on Better Proposals
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- Bitrix24 vs Planhat
- Bitrix24 vs Catalyst
- Bitrix24 vs Custify
- Bitrix24 vs CustomerSuccessBox
- Bitrix24 vs SmartKarrot
- Bitrix24 vs Vitally
- Bitrix24 vs Akita
- Bitrix24 vs Amity
- Bitrix24 vs Apttus
- Bitrix24 vs Chorus.ai
- Bitrix24 vs ClientPoint
- Bitrix24 vs ClientSuccess
- Bitrix24 vs Conga
- Bitrix24 vs Kapta
- Bitrix24 vs Lessonly
- Bitrix24 vs Natero
- Bitrix24 vs Outreach
- Bitrix24 vs Gong
- Bitrix24 vs Seismic
- Bitrix24 vs Pipedrive
- Bitrix24 vs HubSpot
- Bitrix24 vs Salesforce
- Bitrix24 vs Capsule
- Bitrix24 vs Clari
- Bitrix24 vs Freshsales
- Bitrix24 vs Streak
- Bitrix24 vs Zoho CRM
- Bitrix24 vs Affinity
- Bitrix24 vs Agile CRM
- Bitrix24 vs Apollo.io
- Bitrix24 vs Capsule CRM
- Bitrix24 vs Clay
- Bitrix24 vs Clearbit
- Bitrix24 vs Cloze


