Customer Success · head to head
Akita vs Mindtickle
The short version
- Each has a real cost: Akita no free tier; minimum $49/month for entry; Mindtickle no free trial available, making evaluation harder for smaller teams
- They diverge on capability: Akita covers Health scores, Mindtickle covers Sales onboarding.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Akita and Mindtickle actually diverge.
| Attribute | Akita | Mindtickle |
|---|---|---|
| Starting price | $49/month | $30/month |
| Platforms | Web | Web, Ios, Android |
| Category | Customer Success | Sales Enablement |
| Founded | 2018 | 2012 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Akita
- Health scores
- Customer segments
- Lifecycle stages
- Alerts
- Custom metrics
- Intercom
- Stripe
Only in Mindtickle
- Sales onboarding
- Training programs
- Coaching
- Conversation intelligence
- Analytics
- Slack
- Zoom
- Ios support
Both cover
- Salesforce
- HubSpot
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Akita
- Centralising customer data and product activity for a customer success teamnot Mindtickle
- Building health scores to flag at-risk accountsnot Mindtickle
- Segmenting customers and triggering automated playbooksnot Mindtickle
- Identifying expansion revenue opportunitiesnot Mindtickle
- Task and workflow management for CSMsnot Mindtickle
Mindtickle
- Customer Successnot Akita
- Revenue Productivitynot Akita
- Sales Trainingnot Akita
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Akita
- No free tier; minimum $49/month for entry
- Tracking events limited to 1M/month on paid plans (unlimited on Enterprise only)
- Additional integrations require $29/month add-on cost
Mindtickle
- No free trial available, making evaluation harder for smaller teams
- Requires sales consultation for pricing, making budget planning difficult
- Implementation costs can range from $3,000 to $5,000 in addition to licensing
Pricing, plan by plan
Akita
$49/month- Small Teams$49/month
- 2 integrations included
- 2 full access users
- 4 read-only users
- Growing Teams$99/month
- 4 integrations included
- 4 full access users
- 8 read-only users
- Enterprise Teams$499/month
- Unlimited integrations
- Unlimited full access users
- Unlimited accounts/contacts
Mindtickle
$30/month- Essential$30/month
- Onboarding
- Training
- Basic coaching
- Professional$75/month
- Conversation intelligence
- Analytics
- Custom programs
Which should you pick?
Choose Mindtickle if
- You need sales onboarding.
- You work on Web, Ios, Android.
- You also want training programs.
Questions people ask
- Is Akita or Mindtickle better?
- Neither clearly leads. Akita starts at $49/month and Mindtickle at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Akita or Mindtickle?
- Akita starts at $49/month and Mindtickle at $30/month.
- Does Akita or Mindtickle run on more platforms?
- Akita runs on Web. Mindtickle runs on Web, Ios, Android.
- What is Akita best used for?
- Akita is most often used for centralising customer data and product activity for a customer success team, building health scores to flag at-risk accounts, segmenting customers and triggering automated playbooks, identifying expansion revenue opportunities. Of those, centralising customer data and product activity for a customer success team and building health scores to flag at-risk accounts are not what Mindtickle is typically brought in for.
- What can Akita do that Mindtickle cannot?
- Akita covers Health scores, Customer segments, Lifecycle stages, Alerts. Mindtickle covers Sales onboarding, Training programs, Coaching, Conversation intelligence. Both handle Salesforce, HubSpot, Web support.
Answered from the vendors’ own pages
Akita: How much does Akita cost?
Akita offers three subscription tiers: Small Teams at $49/month with up to 2 integrations and 6 total users, Growing Teams at $99/month with up to 4 integrations and 12 total users, and Enterprise Teams at $499/month with unlimited integrations and users. Additional integrations cost $29 each and additional users cost $29 each per month.
SourceMindtickle: What are Mindtickle's core platform capabilities?
Mindtickle provides AI-powered sales enablement combining on-the-job learning with customer engagement, including features like sales training, coaching, digital sales rooms, conversation intelligence, and readiness analytics.
SourceAkita: What is the difference between Akita's Small Teams and Growing Teams plans?
The Growing Teams plan ($99/month) doubles the included integrations from 2 to 4 and users from 6 to 12, increases account/contact capacity from 10,000 to 100,000, and enables 1M monthly tracking events. It also includes full API access which is not mentioned for Small Teams. Small Teams costs $49/month.
SourceMindtickle: Does Mindtickle offer analytics on sales training effectiveness?
Yes, Mindtickle provides powerful analytics and insights tracking how sellers engage with training and how that training impacts skill development and sales performance.
SourceAkita: Does Akita offer a free trial or discount?
Akita provides a 14-day free trial with no setup or cancellation fees. The platform also offers a 20% discount for annual prepayment compared to month-to-month pricing.
SourceAkita: What tracking event limits apply on Akita plans?
Small Teams and Growing Teams plans each include 1 million tracking events per month. The Enterprise plan includes unlimited tracking events. Additional event capacity beyond plan limits is not separately purchasable.
SourceRelated pages
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