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CRM & Sales · head to head

Agile CRM vs Zoho CRM

Agile CRM logo

Agile CRM

CRM & Sales

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

CRM & Sales

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Agile CRM covers Lead scoring, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which Agile CRM and Zoho CRM actually diverge.

Attributes where Agile CRM and Zoho CRM differ
AttributeAgile CRMZoho CRM
PlatformsWebWeb, Ios, Android, Api
CategoryCRM & SalesUnknown
Founded20091996

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Google Drive
  • Cloud deployment
  • Web support

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Sales automation
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)
  • G Suite
  • Office 365

Both cover

  • Contact management
  • Analytics
  • Zapier
  • Slack
  • Mailchimp
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Zoho CRM
  • Marketing automation
  • Customer servicenot Zoho CRM

Zoho CRM

  • Sales automationnot Agile CRM
  • Lead managementnot Agile CRM
  • Customer supportnot Agile CRM
  • Marketing automation
  • Analytics & reportingnot Agile CRM

Both are used for marketing automation, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Agile CRM if

  • You need lead scoring.
  • You want to start without paying.
  • You also want email automation.
Agile CRM review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Agile CRM or Zoho CRM better?
Neither clearly leads. Agile CRM starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Zoho CRM?
Agile CRM starts at Free and Zoho CRM at Free.
Does Agile CRM or Zoho CRM run on more platforms?
Agile CRM runs on Web. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and customer service are not what Zoho CRM is typically brought in for.
What can Agile CRM do that Zoho CRM cannot?
Agile CRM covers Lead scoring, Email automation, Marketing automation, Service desk. Zoho CRM covers Lead management, Deal tracking, Sales automation, Mobile CRM. Both handle Contact management, Analytics, Zapier, Slack.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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