Live Chat & Chatbots · alternatives
Alternatives to Botpress
19 live chat & chatbots tools sit alongside Botpress in this directory. Below is what separates each from Botpress on the figures we hold, price, model, tier count and rating, and a direct comparison for every one.
- Alternatives listed
- 19
- With a free tier
- 8
- Cheaper to start
- -
- Botpress starts at
- Free
Why people look past Botpress
Nothing on the record flags a reason to move. Botpress has a free tier. People still switch over fit and workflow, and those are not things a catalogue entry can measure, which is what the comparisons below are for.
What each alternative does differently
Ordered by the aggregated rating on each catalogue entry. Differences are drawn from price, pricing model, tier count and rating, the fields the category listing carries. For a feature-level difference, follow the head-to-head link on each card: those pages read both full records.
Modern messaging for customer engagement
- Publishes an entry price of Free, where Botpress does not.
- Sold on a subscription model rather than open-source.
All-in-one communication platform for customer engagement
- Sold on a freemium model rather than open-source.
Conversational AI platform powered by machine learning
- Sold on a subscription model rather than open-source.
Google's conversational AI platform
- Sold on a usage-based model rather than open-source.
IBM's enterprise AI platform for conversational experiences
- Sold on a subscription model rather than open-source.
Customer messaging platform for startups and SMBs
- Publishes an entry price of Free, where Botpress does not.
- Sold on a freemium model rather than open-source.
Every Botpress alternative at a glance
A dash means the catalogue entry carries no figure, not that the answer is nothing.
| Tool | Entry price | Model | Tiers | Head to head |
|---|---|---|---|---|
| Botpress (this page) | Free | Open-source | - | |
| Freshchat | Free | Subscription | 4 | vs Botpress |
| Jivochat | Free | Freemium | 4 | vs Botpress |
| Ada | Free | Subscription | 3 | vs Botpress |
| Google Dialogflow | Free | Usage-based | 3 | vs Botpress |
| IBM Watson Assistant | Free | Subscription | 3 | vs Botpress |
| Crisp | Free | Freemium | - | vs Botpress |
| Chatra | Free | Freemium | 3 | vs Botpress |
| HubSpot Live Chat | Free | Freemium | 3 | vs Botpress |
| Kore.ai | On request | Subscription | 3 | vs Botpress |
| Gorgias | $10/month | Usage-based | 4 | vs Botpress |
| Conversica | On request | Subscription | 3 | vs Botpress |
| LiveChat | $20/month | Subscription | 4 | vs Botpress |
| Capacity | On request | Subscription | 3 | vs Botpress |
| Haptik | On request | Subscription | 3 | vs Botpress |
| Comm100 | $29/month | Subscription | 3 | vs Botpress |
| Kayako | $30/month | Subscription | 3 | vs Botpress |
| Bold360 | On request | Subscription | 3 | vs Botpress |
| Acquire | $50/month | Subscription | 3 | vs Botpress |
| Amazon Lex | $0.00075/per text request | Usage-based | - | vs Botpress |
Ratings are aggregated from third-party sources and imported with each catalogue entry; Softwr hosts no reviews of these products. How each figure is used is set out on the Botpress badges page.
Cheaper ways to solve the same problem
Free to start (8)
These publish a tier that costs nothing, so they can be evaluated before any money changes hands.
- Freshchat , Free
- Jivochat , Free
- Ada , Free
- Google Dialogflow , Free
- IBM Watson Assistant , Free
- Crisp , Free
- Chatra , Free
- HubSpot Live Chat , Free
What you would be giving up
Botpress is most often brought in for development teams building chatbots and conversational ai using mit-licensed open-source framework, organisations needing custom conversational interfaces with programmatic control via sdk/cli. Anything replacing it has to cover the ones you actually depend on, and a cheaper tool that misses one of them is not cheaper.
Two things this page cannot settle. It compares on price, model, tier count and rating, because those are the fields the category listing carries, feature-level differences need both full records, which is what the head-to-head pages load. And the ratings are third-party aggregates imported with each entry rather than reviews written here, so a 0.2 difference between two tools is noise rather than a finding.
If Botpress is broadly right and the question is cost, the Botpress pricing breakdown covers every tier and what each one adds. If you want the whole field rather than a shortlist, the Live Chat & Chatbots category lists everything the directory holds, and best live chat & chatbots tools ranks them.
Botpress runs on open-source (self-hosted), cloud-managed (botpress cloud). Platform coverage is not carried on the category listing for the alternatives, so it is one more thing to check on each head-to-head page rather than here.
Questions about Botpress alternatives
- What are the main alternatives to Botpress?
- 19 other live chat & chatbots tools are listed in this directory, led by Freshchat, Jivochat, Ada, Google Dialogflow. They are ordered by the aggregated rating on each catalogue entry, not by any Softwr ranking.
- What is the best free alternative to Botpress?
- 8 of the alternatives listed here can be used without paying: Freshchat, Jivochat, Ada, Google Dialogflow, IBM Watson Assistant.
- Is there a reason to switch away from Botpress?
- Nothing in the data flags one. Botpress has a free tier. Fit and workflow are the usual reasons to move, and those are not things this record can measure.
- What would I give up by switching from Botpress?
- Botpress is most often brought in for development teams building chatbots and conversational ai using mit-licensed open-source framework, organisations needing custom conversational interfaces with programmatic control via sdk/cli. Anything you replace it with has to cover the ones you actually rely on, the side-by-side comparisons linked from each alternative below put the two feature records against each other.
- Is there an open-source alternative to Botpress?
- None of the live chat & chatbots tools listed here are recorded as open source. That is what the licence field on each entry says, and the field is not always filled in, so it is worth checking directly for any tool you are serious about.
- How were these Botpress alternatives chosen?
- They are the tools filed in the same category, Live Chat & Chatbots, ordered by the aggregated rating on each entry. There is no editorial shortlist, and nothing on this page is paid: no sponsored slot runs on alternatives pages and the order cannot be bought. Softwr has not used these products.
- Where can I compare Botpress against one of these directly?
- Every alternative below has a side-by-side page against Botpress covering price, platforms, features and what each one is used for. Those pages read the full record for both products rather than the summary shown here.
- Does this list cover every live chat & chatbots tool?
- No. It covers what this directory holds in the Live Chat & Chatbots category, 19 tools beside Botpress. The category page lists the rest of the catalogue as it grows.