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8x8

Enterprise-grade unified communications

As of 30 August 2026, 8x8 starts at $29.99/month. 8x8 is a cloud-based communications platform offering voice, video, messaging, and contact center solutions. Softwr lists it under Telecommunications. 8x8 is made by 8x8, Inc., launched in 1987, available on Web, Windows, macOS, iOS.

Overview

What 8x8 does

8x8 is a cloud-based communications platform offering voice, video, messaging, and contact center solutions. Built for enterprise reliability and security.

What people use it for

  • Business communication
  • Customer contact
  • Remote work
  • Continuity

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about 8x8.

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Cross-shopped

What people choose instead of 8x8

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What 8x8 costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Pro

$29.99 /mo

  • Calling and meetings
  • Video conferencing
  • Team messaging
  • Recording

Enterprise

On request

  • Everything in Pro
  • Advanced analytics
  • Dedicated support
  • Custom integration

Capabilities

Features

  • Voice calling

  • Video meetings

  • Team messaging

  • Call recording

  • Voicemail

  • Call routing

  • Analytics

  • Salesforce

    Integration with Salesforce

  • Microsoft Teams

    Integration with Microsoft Teams

  • Google Workspace

    Integration with Google Workspace

  • Slack

    Integration with Slack

  • SOC2

    SOC2 security feature

Behind it

Who makes 8x8

Company
8x8, Inc.
Based in
San Jose, CA
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Where to go from 8x8

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Softwr does not host reviews and shows no star rating for 8x8, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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