8x8vs
Aircall


Aircall: Cloud phone system for modern business

Enterprise-grade unified communications
As of 30 August 2026, 8x8 starts at $29.99/month. 8x8 is a cloud-based communications platform offering voice, video, messaging, and contact center solutions. Softwr lists it under Telecommunications. 8x8 is made by 8x8, Inc., launched in 1987, available on Web, Windows, macOS, iOS.
Overview
8x8 is a cloud-based communications platform offering voice, video, messaging, and contact center solutions. Built for enterprise reliability and security.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about 8x8.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


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Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Pro
$29.99 /mo
Enterprise
On request
Capabilities
Voice calling
Video meetings
Team messaging
Call recording
Voicemail
Call routing
Analytics
Salesforce
Integration with Salesforce
Microsoft Teams
Integration with Microsoft Teams
Google Workspace
Integration with Google Workspace
Slack
Integration with Slack
SOC2
SOC2 security feature
Behind it
Keep looking
Phone number verification and fraud scoring rather than general purpose messaging
Cloud communications platform for SMS, voice, and video
Small Swedish SMS and voice API with Nordic depth and fully published prices
Voice, messaging and emergency calling APIs run on the company's own US carrier network
Indian cloud telephony and contact centre platform sold as prepaid credit bundles
Indian cloud telephony for virtual numbers, IVR and call centre operations
Softwr does not host reviews and shows no star rating for 8x8, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
Voice, messaging and emergency calling APIs run on the company's own US carrier network
quoteIndian cloud contact centre with its own carrier infrastructure and on-premise deployment options
quoteVoice, messaging and connectivity APIs on a private global IP network
Per message and per minute, priced by destination countryOmnichannel messaging over 800 direct operator connections, strongest outside the big Western markets
Per message and per minute, priced by destination countryIndian cloud telephony for virtual numbers, IVR and call centre operations
Per agent per monthSMS and voice APIs priced to undercut the larger aggregators
Per message and per minute, priced by destination countryIndian cloud call management and WhatsApp platform priced per plan, not per agent
Per month by plan, ten users includedIndian cloud telephony and contact centre platform sold as prepaid credit bundles
Prepaid credit bundle with a fixed validity period