RingCentralvs
Aircall
Aircall: Cloud phone system for modern business
RingCentral
Unified communications platform for enterprise
As of 30 August 2026, RingCentral starts at $24.99/month. RingCentral is a cloud-based unified communications platform combining voice, video, messaging, and collaboration. Softwr lists it under Telecommunications. RingCentral is made by RingCentral, Inc., launched in 1999, available on Web, Windows, macOS, iOS.
Overview
What RingCentral does
RingCentral is a cloud-based unified communications platform combining voice, video, messaging, and collaboration. Connect your entire organization on a single platform.
What people use it for
- Businesses looking for integrated voice, video, and messaging communication
- Companies needing AI-powered call handling and receptionist features
- Organizations requiring Advanced or Ultra tier packages with advanced call queuing
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about RingCentral.
- The pricing page shows no per user rate until you enter a user count, so the headline plan cost is not published outright
- The advertised saving of up to 33 percent requires paying annually rather than monthly
- Cost centre management, multiple support admins, custom roles and adoption analytics are limited to the Advanced and Ultra packages
- AI Receptionist starts at $39 a month, Conversational Intelligence at $60 a month, the Call Queues Booster is $35 a month and the Business SMS Booster is $25 a month, all charged on top of the plan
- SMS is excluded from the free trial
Cross-shopped
What people choose instead of RingCentral
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- RingCentralvsFive9
Five9: Intelligent cloud contact center
- RingCentralvsNICE CXone
NICE CXone: The world's leading cloud contact center
- RingCentralvsTalkdesk
Talkdesk: Cloud contact center for innovative enterprises
Pricing
What RingCentral costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Essentials
$24.99 /mo
- Calls, meetings, messaging
- Video conferencing
- File sharing
- Calendar
Standard
$34.99 /mo
- Everything in Essentials
- Advanced features
- Call recording
- Analytics
Capabilities
Features
VoIP calling
Video conferencing
Team messaging
SMS/MMS
File storage
Call recording
Analytics
Salesforce
Integration with Salesforce
Microsoft Teams
Integration with Microsoft Teams
Slack
Integration with Slack
Zoom
Integration with Zoom
Google Workspace
Integration with Google Workspace
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Is there a free trial for RingCentral?
RingCentral offers a 14-day free trial for new subscribers supporting up to 20 phone lines with full feature access. No credit card is required to start the trial.
SourceHow much do RingCentral add-ons cost?
AI Receptionist starts at $39/month per user, Conversational Intelligence costs $60/month per user, Call Queues Booster is $35/month, and Business SMS Booster is $25/month. These are optional add-ons separate from base plan pricing.
SourceCan I save money with annual billing on RingCentral?
Yes. RingCentral offers up to 33% savings by paying annually compared to monthly billing. This discount applies across all plan tiers and services.
SourceBehind it
Who makes RingCentral
- Company
- RingCentral, Inc.
- Based in
- Belmont, CA
Timeline
RingCentral over time
- Funding2013-09-27$100m
Initial public offering
Source
Keep looking
Where to go from RingCentral
- RingCentral alternativesEvery product people weigh against it
- RingCentral pricingPlans, floors and what the tiers exclude
- RingCentral badgesWhich rules it meets, and the figure behind each
- All Telecommunications softwareThe full category
- Best Telecommunications softwareThe shortlist, and how it was cut
Best Telecommunications software for
Compare RingCentral with
- Talkdesk
- NICE CXone
- Five9
- Aircall
- Knowlarity
- 8x8
- Dialpad
- Genesys Cloud
- Twilio
- Vonage
- Telnyx
- Whereby
- Ozonetel
- Telesign
- Plivo
- 46elks
- Bandwidth
- 8x8
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Softwr does not host reviews and shows no star rating for RingCentral, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on RingCentral
RingCentral alternatives
What people switch to, and what they give up
RingCentral pricing
Every tier, and where the cost actually lands
Compare RingCentral
Put it head to head with anything we hold
RingCentral badge
Its rating, and an embed for your own site
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