MyOperatorvs
Aircall
Aircall: If your team is outside India and you want a per-seat cloud phone system with Western CRM integrations
MyOperator
Indian cloud call management and WhatsApp platform priced per plan, not per agent
As of 31 August 2026, MyOperator's pricing is not published; the vendor quotes on request. Cloud telephony for Indian SMEs sold in fixed monthly bundles that include ten users, so a five-person team pays the same as a ten-person one. Softwr lists it under Telecommunications. MyOperator is made by MyOperator (VoiceTree Technologies), available on Web, iOS, Android, API.
Overview
What MyOperator does
MyOperator provides cloud call management for Indian businesses: IVR, call distribution and routing, call recording, missed-call services, toll-free and virtual numbers, WhatsApp Business messaging and a reporting layer for tracking team call performance. Its market is the Indian SME that needs a professional call flow on a business number without buying a contact centre, and it is sold heavily to clinics, coaching institutes, real estate agencies, ecommerce sellers and D2C brands. The pricing structure is the differentiator and the trap. MyOperator does not price per agent. The Sedan plan is 5,000 rupees a month billed yearly and includes ten users. SUV is 15,000 rupees a month, also for ten users, adding web calling, whisper and barge, smart IVR, CRM integrations, API access and real-time dashboards. That works out to 500 rupees per user per month at the bottom, which is competitive, but only if you actually have ten people. A four-person clinic pays for ten seats. The AI Team and Enterprise tiers are quoted rather than published. The add-ons matter as much as the plan. Truecaller Business verification, which is how Indian consumers decide whether to answer an unknown number, starts at 30,000 rupees a month, six times the entry plan. A 1800 toll-free number is 500 rupees a month minimum, an auto-dialler is 700 rupees per user per month, and WhatsApp messages are passed through at Meta rates of roughly 0.95 rupees for marketing and 0.13 for utility and authentication. Buyers should price the configuration they need, not the plan headline. There is a 30-day refund policy and support is India-based.
What people use it for
- A multi-branch Indian clinic that needs patient calls routed to the right location by IVR and every missed call logged for callback
- A coaching institute running admissions enquiries where the WhatsApp thread and the phone call must sit against the same lead
- A D2C brand whose support number must never ring out, needing call distribution across a small team plus recording for quality checks
- An outbound sales team in India that wants verified caller identity so prospects answer calls from an unknown number
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about MyOperator.
- Plans bundle ten users at a fixed price, so a team of three or four pays for ten and the effective per-user cost is two or three times the headline 500 rupees.
- Truecaller Business verification, which is what actually raises answer rates for Indian outbound calling, starts at 30,000 rupees a month, six times the entry plan price, and is not included at any tier.
- CRM integrations and API access only appear on the SUV plan at 15,000 rupees a month, so a small business that needs call data in its CRM must pay triple the entry price.
- Plans are billed yearly, so the advertised monthly figure is an annual commitment in practice and there is no cheap monthly path to trial the product in production.
- It is an India-focused product with rupee pricing, Indian numbering and India-based support, which makes it unsuitable for businesses whose calling volume sits outside India.
Cross-shopped
What people choose instead of MyOperator
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- MyOperatorvsDialpad
Dialpad: If you want built-in AI call transcription and coaching rather than an IVR and routing product
- MyOperatorvsTwilio
Twilio: If you would rather build call flows over an API and pay only for usage than buy a fixed ten-user bundle
Pricing
What MyOperator costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Sedan
$5,000 /mo
- Billed yearly
- 10 users included, not priced per agent
- IVR and call routing
- Unlimited calling and WhatsApp
- Call recording
- Basic reporting
SUV
$15,000 /mo
- Billed yearly
- 10 users included
- Everything in Sedan
- Web calling, whisper and barge
- Smart IVR
- CRM integrations and API access
AI Team
On request
- Everything in SUV
- Voice and chat AI agents
- AI agent manager and managed build service
- 10 users plus AI agents
- Pricing quoted, not published
Enterprise
On request
- Custom deployment
- Dedicated success manager
- SLA-backed uptime
- Governance and audit logs
- Pricing quoted, not published
Capabilities
Features
IVR and call routing
Multi-level IVR with department routing, working hours and fallback to mobile
Included user count
Ten users bundled into the plan price rather than charged per seat
Call recording and reporting
Recording with call logs, missed call tracking and team performance dashboards
WhatsApp Business
Official WhatsApp messaging with template management, billed at Meta pass-through rates
Toll-free and virtual numbers
1800 numbers from 500 rupees a month and virtual numbers for campaign tracking
Whisper and barge
Supervisor listening and intervention on live calls, on SUV and above
CRM integrations and API
Call data pushed into CRM systems, available from the SUV tier upwards
Auto-dialler
Outbound dialling as a paid add-on at 700 rupees per user per month
Truecaller Business verification
Verified caller identity to raise answer rates, from 30,000 rupees a month
AI voice and chat agents
Automated agents with a managed build service on the AI Team tier
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How is MyOperator priced?
By plan, not by agent. Sedan is 5,000 rupees a month billed yearly including ten users; SUV is 15,000 rupees a month, also for ten users.
What does WhatsApp messaging cost?
It is passed through at Meta rates, roughly 0.95 rupees per marketing conversation and 0.13 rupees for utility and authentication, on top of the plan.
Do I need the SUV plan?
If you want CRM integration, API access, whisper and barge or real-time dashboards, yes. Sedan covers IVR, routing, recording and basic reporting only.
Is there a refund if it does not work out?
MyOperator advertises a 30-day full refund policy, which is unusual for an annually billed Indian telephony product.
Keep looking
Where to go from MyOperator
- MyOperator alternativesEvery product people weigh against it
- MyOperator pricingPlans, floors and what the tiers exclude
- MyOperator badgesWhich rules it meets, and the figure behind each
- All Telecommunications softwareThe full category
- Best Telecommunications softwareThe shortlist, and how it was cut
Best Telecommunications software for
Compare MyOperator with
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- Twilio
- Dialpad
- Exotel
- Knowlarity
- Ozonetel
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- Plivo
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- Five9
- Talkdesk
- Bandwidth
- OneSignal
- Telesign
- Exotel
- Knowlarity
- Ozonetel
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Softwr does not host reviews and shows no star rating for MyOperator, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on MyOperator
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Every tier, and where the cost actually lands
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Put it head to head with anything we hold
MyOperator badge
Its rating, and an embed for your own site
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