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Lucky Orange

All-in-one conversion optimization

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Overview

What Lucky Orange does

Lucky Orange is an all-in-one conversion optimization suite that combines heatmaps, session recordings, live chat, and surveys to help understand visitors and increase conversions.

What people use it for

  • User experience analysis
  • Bug reproduction
  • Conversion optimization
  • Customer journey mapping
  • Usability testing

Related searches

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Lucky Orange.

  • Session-based pricing scales poorly during traffic spikes or successful campaigns
  • Lacks A/B testing capabilities that competitors like Crazy Egg offer
  • Less privacy-focused than Hotjar for session recording data

Cross-shopped

What people choose instead of Lucky Orange

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Lucky Orange logo
    Lucky Orange    vs
    H
    Hotjar

    Hotjar: Feedback-oriented heatmap and session recording tool with better privacy defaults and qualitative research features

  • Lucky Orange logo
    Lucky Orange    vs
    Crazy Egg logo
    Crazy Egg

    Crazy Egg: Focused on conversion optimization with A/B testing capabilities that Lucky Orange lacks

  • Lucky Orange logo
    Lucky Orange    vs
    FullStory logo
    FullStory

    FullStory: Enterprise-grade digital experience analytics with more sophisticated replay and debugging features

Pricing

What Lucky Orange costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Free

Free

  • 100 monthly sessions
  • 30 days data retention
  • Basic features

Build

$32 /mo

  • 5,000 monthly sessions
  • Live chat
  • Heatmaps
  • Session recordings

Grow

$72 /mo

  • 15,000 monthly sessions
  • All Build features

Expand

$184 /mo

  • 50,000 monthly sessions
  • All features

Scale

$839 /mo

  • 300,000 monthly sessions
  • Enterprise support

Capabilities

Features

  • Heatmaps

    Heatmaps capability

  • Session Recordings

    Session Recordings capability

  • Live Chat

    Live Chat capability

  • Surveys

    Surveys capability

  • Form Analytics

    Form Analytics capability

  • Shopify

    Integration with Shopify

  • WordPress

    Integration with WordPress

  • BigCommerce

    Integration with BigCommerce

  • Wix

    Integration with Wix

  • HubSpot

    Integration with HubSpot

  • Google Tag Manager

    Integration with Google Tag Manager

  • Web support

    Available on web

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What is Lucky Orange's pricing based on?

Lucky Orange uses session-based pricing tiers. The Free plan tracks 100 monthly sessions; Build plan ($32/mo) tracks 5,000 sessions; Grow ($72/mo) tracks 15,000 sessions, up to Scale ($839/mo) for 300,000 sessions.

Source
Does Lucky Orange include live chat?

Yes, unlike pure heatmap tools, Lucky Orange includes live chat with canned responses, operator transfers, co-browsing, and typing preview in all paid plans.

Source
Can I get a 7-day free trial?

Yes, Lucky Orange offers a 7-day free trial with all features on every plan and no credit card required to start.

Source
Does Lucky Orange track session recordings?

Yes, Lucky Orange provides dynamic heatmaps and visitor session recordings showing customer behavior, including drop-offs in conversion funnels.

Source
How is Lucky Orange different from Hotjar?

Lucky Orange combines heatmaps with integrated live chat for real-time support, while Hotjar focuses more on feedback collection and UX research with better privacy defaults.

Source

Behind it

Who makes Lucky Orange

Company
Lucky Orange LLC
Based in
Overland Park, Kansas
Founders
Brian Gruber, Danny Wajcman

Timeline

Lucky Orange over time

  1. Founded2012-01-01

    Lucky Orange founded by Brian Gruber and Danny Wajcman as bootstrapped analytics platform

    Source
  2. Milestone2012-01-01

    Lucky Orange bootstrapped without venture capital, built to $2M in revenue organically

    Source
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Softwr does not host reviews and shows no star rating for Lucky Orange, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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