Countlyvs
Crazy Egg


Crazy Egg: Website optimization with heatmaps

Product analytics for mobile and web
As of 30 August 2026, Countly has a free plan and paid plans start at $175/month. Countly is an open-source product analytics platform for mobile and web applications. Softwr lists it under Marketing. Countly is made by Countly Inc., launched in 2012, available on Web, iOS, Android, API.
Overview
Countly is an open-source product analytics platform for mobile and web applications.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Countly.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


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Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Flex (Private Cloud)
$175 /mo
Enterprise (Self-Hosted)
On request
Capabilities
Event tracking
Crash reporting
Analytics dashboard
User retention
Open-source
Open-source security feature
Cloud deployment
Supports cloud deployment
On-premise deployment
Supports on-premise deployment
Web support
Available on web
Mobile support
Available on mobile
Api support
Available on api
Multiple languages language support
Interface available in Multiple languages
Answered, with sources
Each answer names the page it came from, so you can check it rather than take our word for it.
Countly's Flex plan (private cloud) starts at $175/month with pay-as-you-go cancellation. Enterprise (self-hosted) requires custom pricing and annual billing. Both plans include advanced analytics, and Flex offers a 14-day free trial.
SourceFlex uses usage-based pricing on Countly's cloud with monthly billing. Enterprise requires custom pricing and annual billing, but allows self-hosting on your infrastructure with zero vendor access to data, dedicated support, and included SLA.
SourceYes, Adaptivity and Intelligence suites can be added to Flex as needed. Both are included standard with Enterprise plans.
SourceBehind it
Keep looking
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Softwr does not host reviews and shows no star rating for Countly, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
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