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Countly

Product analytics for mobile and web

As of 30 August 2026, Countly has a free plan and paid plans start at $175/month. Countly is an open-source product analytics platform for mobile and web applications. Softwr lists it under Marketing. Countly is made by Countly Inc., launched in 2012, available on Web, iOS, Android, API.

Overview

What Countly does

Countly is an open-source product analytics platform for mobile and web applications.

What people use it for

  • Product analytics for mobile and web applications
  • Self hosting analytics where data cannot leave the organisation

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Countly.

  • The private cloud plan starts at $175 a month and is described as usage based without stating the unit
  • No event cap, data point limit or user limit is published for either paid plan
  • The self hosted Enterprise edition is custom priced and billed annually
  • Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Cross-shopped

What people choose instead of Countly

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Countly costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Flex (Private Cloud)

$175 /mo

  • Usage-based pricing (not seat-based)
  • Advanced Analytics included
  • Adaptivity and Intelligence available as add-ons
  • Hosted in secure private cloud
  • Choose your cloud region
  • Pay monthly, cancel anytime

Enterprise (Self-Hosted)

On request

  • Custom pricing, requires demo booking
  • All capabilities included
  • Deploy on your infrastructure
  • Zero vendor access to data
  • Enterprise-grade security and compliance
  • Dedicated CSM onboarding and support

Capabilities

Features

  • Event tracking

  • Crash reporting

  • Analytics dashboard

  • User retention

  • Open-source

    Open-source security feature

  • Cloud deployment

    Supports cloud deployment

  • On-premise deployment

    Supports on-premise deployment

  • Web support

    Available on web

  • Mobile support

    Available on mobile

  • Api support

    Available on api

  • Multiple languages language support

    Interface available in Multiple languages

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does Countly cost?

Countly's Flex plan (private cloud) starts at $175/month with pay-as-you-go cancellation. Enterprise (self-hosted) requires custom pricing and annual billing. Both plans include advanced analytics, and Flex offers a 14-day free trial.

Source
What is the difference between Countly Flex and Enterprise plans?

Flex uses usage-based pricing on Countly's cloud with monthly billing. Enterprise requires custom pricing and annual billing, but allows self-hosting on your infrastructure with zero vendor access to data, dedicated support, and included SLA.

Source
Can I add Adaptivity and Intelligence to Countly Flex?

Yes, Adaptivity and Intelligence suites can be added to Flex as needed. Both are included standard with Enterprise plans.

Source

Behind it

Who makes Countly

Company
Countly Inc.
Based in
San Francisco, CA
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Softwr does not host reviews and shows no star rating for Countly, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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