Software · head to head
Teladoc Health vs Amwell
Teladoc Health
Software
Virtual healthcare platform for telehealth and telemedicine
- From
- $89/visit
- Rated
- -
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
- They diverge on capability: Teladoc Health covers Messaging, Amwell covers Mental Health Services.
Where they differ
Only the attributes on which Teladoc Health and Amwell actually diverge.
| Attribute | Teladoc Health | Amwell |
|---|---|---|
| Starting price | $89/visit | $99/visit |
| Pricing model | Unknown | subscription |
| Platforms | Web, iOS, Android | Web, Mobile |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown), founded (2002).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Teladoc Health
- Messaging
- Mental Health
- Chronic Care
- Api support
Only in Amwell
- Mental Health Services
- Digital Prescriptions
Both cover
- Video Consultations
- Phone Consultations
- Prescription Services
- EHR Systems
- Health Plans
- HIPAA
- SOC2
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Teladoc Health
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Amwell
- Patient Care
- Medical Records
- Practice Management
- Telehealth
Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Teladoc Health
- Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
- Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
- Cannot handle medical emergencies; users must call 911 for emergency care
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Pricing, plan by plan
Teladoc Health
$89/visitNo published plan breakdown. See the Teladoc Health review.
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Which should you pick?
Choose Teladoc Health if
- You need messaging.
- You work on Web, iOS, Android.
- You also want mental health.
Choose Amwell if
- You need mental health services.
- You work on Web, Mobile.
- You also want digital prescriptions.
Questions people ask
- Is Teladoc Health or Amwell better?
- Neither clearly leads. Teladoc Health starts at $89/visit and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Teladoc Health or Amwell?
- Teladoc Health starts at $89/visit and Amwell at $99/visit.
- Does Teladoc Health or Amwell run on more platforms?
- Teladoc Health runs on Web, iOS, Android. Amwell runs on Web, Mobile.
- What is Teladoc Health best used for?
- Teladoc Health is most often used for patient care, medical records, practice management, telehealth.
- What can Teladoc Health do that Amwell cannot?
- Teladoc Health covers Messaging, Mental Health, Chronic Care, Api support. Amwell covers Mental Health Services, Digital Prescriptions. Both handle Video Consultations, Phone Consultations, Prescription Services, EHR Systems.
Answered from the vendors’ own pages
Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceTeladoc Health: How quickly can I get an appointment with Teladoc?
For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceTeladoc Health: What medications can Teladoc providers prescribe?
Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceTeladoc Health: What is the cost of Teladoc visits without insurance?
General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
Source