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Teladoc Health

Virtual healthcare platform for telehealth and telemedicine

As of 30 August 2026, Teladoc Health starts at $89/visit. Teladoc Health is the global leader in virtual care, providing telehealth services that connect patients with healthcare providers through video, phone, and mes. Softwr lists it under Healthcare. Teladoc Health is made by Teladoc Health Inc, launched in 2002, available on Web, iOS, Android.

Overview

What Teladoc Health does

Teladoc Health is the global leader in virtual care, providing telehealth services that connect patients with healthcare providers through video, phone, and messaging.

What people use it for

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Teladoc Health.

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Cross-shopped

What people choose instead of Teladoc Health

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Teladoc Health logo
    Teladoc Health
    vs
    A
    Amwell

    Amwell: Direct telehealth competitor offering virtual care services with similar on-demand and scheduled visit options for acute and chronic conditions

  • Teladoc Health logo
    Teladoc Health
    vs
    DrChrono logo
    DrChrono

    DrChrono: Virtual care platform with integrated EHR functionality combining telehealth and medical records management

  • Teladoc Health logo
    Teladoc Health
    vs
    Epic Systems logo
    Epic Systems

    Epic Systems: Leading enterprise EHR system that powers health records at many health systems; Teladoc integrates with Epic but Epic also offers native telehealth capabilities

Capabilities

Features

  • Video Consultations

  • Phone Consultations

  • Messaging

  • Prescription Services

  • Mental Health

  • Chronic Care

  • EHR Systems

    Integration with EHR Systems

  • Health Plans

    Integration with Health Plans

  • HIPAA

    HIPAA security feature

  • SOC2

    SOC2 security feature

  • Cloud deployment

    Supports cloud deployment

  • Web support

    Available on web

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source

Behind it

Who makes Teladoc Health

Company
Teladoc Health Inc
Based in
Purchase, NY
Founders
Michael Gorton, G. Byron Brooks

Timeline

Teladoc Health over time

  1. Acquisition2020-10-30$18.5bn

    Teladoc Health completes merger with Livongo Health

    Source
  2. Founded2002-06-13

    Teladoc Health incorporated in Texas

    Source
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Keep looking

Where to go from Teladoc Health

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Softwr does not host reviews and shows no star rating for Teladoc Health, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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