Teladoc HealthvsAAmwell

Amwell: Direct telehealth competitor offering virtual care services with similar on-demand and scheduled visit options for acute and chronic conditions

Virtual healthcare platform for telehealth and telemedicine
As of 30 August 2026, Teladoc Health starts at $89/visit. Teladoc Health is the global leader in virtual care, providing telehealth services that connect patients with healthcare providers through video, phone, and mes. Softwr lists it under Healthcare. Teladoc Health is made by Teladoc Health Inc, launched in 2002, available on Web, iOS, Android.
Overview
Teladoc Health is the global leader in virtual care, providing telehealth services that connect patients with healthcare providers through video, phone, and messaging.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Teladoc Health.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Amwell: Direct telehealth competitor offering virtual care services with similar on-demand and scheduled visit options for acute and chronic conditions


DrChrono: Virtual care platform with integrated EHR functionality combining telehealth and medical records management


Epic Systems: Leading enterprise EHR system that powers health records at many health systems; Teladoc integrates with Epic but Epic also offers native telehealth capabilities
Capabilities
Video Consultations
Phone Consultations
Messaging
Prescription Services
Mental Health
Chronic Care
EHR Systems
Integration with EHR Systems
Health Plans
Integration with Health Plans
HIPAA
HIPAA security feature
SOC2
SOC2 security feature
Cloud deployment
Supports cloud deployment
Web support
Available on web
Answered, with sources
Each answer names the page it came from, so you can check it rather than take our word for it.
No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.
SourceFor ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.
SourceProviders do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.
SourceGeneral Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.
SourceBehind it
Timeline
Keep looking
Simple and free telemedicine for healthcare providers
Care navigation and virtual care in one contract for self funded employers and health plans
Healthcare navigation for self insured employers, delivered by pods of human care coordinators
Leading electronic health records system for healthcare organizations
EHR, scheduling and client engagement for nutrition, wellness and virtual-first care
Consumer online therapy and psychiatry app billed by subscription or insurance copay
eCOA-first clinical trial platform that has grown outward into EDC, eConsent and televisits
Haematology and urinalysis analysers sold with the middleware that decides which results a scientist ever sees
Consumer online therapy and psychiatry app billed by subscription or insurance copay
Softwr does not host reviews and shows no star rating for Teladoc Health, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
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