Epic Systems vs Teladoc Health

Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.