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Teladoc Health vs UpToDate

Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite
UpToDate logo

UpToDate

Healthcare

Evidence-based clinical decision support for healthcare providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans; UpToDate upToDate does not publish subscription prices; the vendor (Wolters Kluwer) sorts buyers into separate individual, clinic-wide, and institutional subscription tracks and requires contacting the organization through its subscription-payment-options page rather than showing a rate for any of them.
  • They diverge on capability: Teladoc Health covers Video Consultations, UpToDate covers Clinical Evidence.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Teladoc Health and UpToDate actually diverge.

Attributes where Teladoc Health and UpToDate differ
AttributeTeladoc HealthUpToDate
Starting price$89/visitOn request
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Mobile
Founded20021992

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • Health Plans
  • SOC2

Only in UpToDate

  • Clinical Evidence
  • Drug Information
  • Calculators
  • Medical Images
  • Videos
  • CME Credits
  • Mobile

Both cover

  • EHR Systems
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Teladoc Health

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

UpToDate

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

UpToDate

  • UpToDate does not publish subscription prices; the vendor (Wolters Kluwer) sorts buyers into separate individual, clinic-wide, and institutional subscription tracks and requires contacting the organization through its subscription-payment-options page rather than showing a rate for any of them.

Pricing, plan by plan

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

UpToDate

On request

No published plan breakdown. See the UpToDate review.

Which should you pick?

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Choose UpToDate if

  • You need clinical evidence.
  • You work on Web, Mobile.
  • You also want drug information.
UpToDate review

Questions people ask

Is Teladoc Health or UpToDate better?
Neither clearly leads. Teladoc Health starts at $89/visit and UpToDate at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Teladoc Health or UpToDate?
Teladoc Health starts at $89/visit and UpToDate at On request.
Does Teladoc Health or UpToDate run on more platforms?
Teladoc Health runs on Web, iOS, Android. UpToDate runs on Web, Mobile.
What is Teladoc Health best used for?
Teladoc Health is most often used for patient care, medical records, practice management, telehealth.
What can Teladoc Health do that UpToDate cannot?
Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. UpToDate covers Clinical Evidence, Drug Information, Calculators, Medical Images. Both handle EHR Systems, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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