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Software · head to head

Teladoc Health vs WebPT

Teladoc Health logo

Teladoc Health

Software

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
WebPT logo

WebPT

Software

EHR and practice management for physical therapy

From
On request
Rated
-

The short version

  • Each has a real cost: Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans; WebPT pricing is not publicly listed; must contact sales for specific costs
  • They diverge on capability: Teladoc Health covers Video Consultations, WebPT covers Electronic Health Records.

Where they differ

Only the attributes on which Teladoc Health and WebPT actually diverge.

Attributes where Teladoc Health and WebPT differ
AttributeTeladoc HealthWebPT
Starting price$89/visitOn request
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidCloud-based SaaS
Founded20022005

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Only in WebPT

  • Electronic Health Records
  • Scheduling
  • Documentation
  • Patient Portal
  • Analytics
  • Billing
  • Insurance
  • PECOS

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Teladoc Health

  • Patient Carenot WebPT
  • Medical Recordsnot WebPT
  • Practice Managementnot WebPT
  • Telehealthnot WebPT

WebPT

  • Multi-location physical therapy practices needing comprehensive billing automation and insurance processingnot Teladoc Health
  • Rehabilitation therapy clinics requiring integrated AI-powered clinical documentationnot Teladoc Health

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

WebPT

  • Pricing is not publicly listed; must contact sales for specific costs
  • All tiers are customisable but solutions cannot be removed from base plans; forces inclusion of unnecessary features

Pricing, plan by plan

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

WebPT

On request

No published plan breakdown. See the WebPT review.

Which should you pick?

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.

Choose WebPT if

  • You need electronic health records.
  • You work on Cloud-based SaaS.
  • You also want scheduling.

Questions people ask

Is Teladoc Health or WebPT better?
Neither clearly leads. Teladoc Health starts at $89/visit and WebPT at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Teladoc Health or WebPT?
Teladoc Health starts at $89/visit and WebPT at On request.
Does Teladoc Health or WebPT run on more platforms?
Teladoc Health runs on Web, iOS, Android. WebPT runs on Cloud-based SaaS.
What is Teladoc Health best used for?
Teladoc Health is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what WebPT is typically brought in for.
What can Teladoc Health do that WebPT cannot?
Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. WebPT covers Electronic Health Records, Scheduling, Documentation, Patient Portal. Both handle HIPAA, SOC2, Cloud deployment, Web support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source

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