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Healthcare · head to head

Healthgrades vs Teladoc Health

Healthgrades logo

Healthgrades

Healthcare

Provider search and ratings platform for patients

From
Free
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Only Healthgrades has a free tier, so it costs nothing to try first.
  • Each has a real cost: Healthgrades healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Healthgrades covers Provider Search, Teladoc Health covers Video Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Healthgrades and Teladoc Health actually diverge.

Attributes where Healthgrades and Teladoc Health differ
AttributeHealthgradesTeladoc Health
Starting priceFree$89/visit
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWeb, MobileWeb, iOS, Android
Founded19982002

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Healthgrades

  • Provider Search
  • Reviews and Ratings
  • Appointment Booking
  • Provider Profiles
  • Insurance Verification
  • Practice management systems

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Healthgrades

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Teladoc Health

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Healthgrades

  • Healthgrades is free for consumers and monetizes through a separate B2B arm (b2b.healthgrades.com) selling 'Claim your profile' provider listings, health-system quality solutions, and life-sciences advertiser placements, none of which publish public pricing, per the vendor's own site structure.

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Healthgrades

Free
  • PatientFree
    • Find doctors
    • Read reviews
    • Book appointments

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Healthgrades if

  • You need provider search.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want reviews and ratings.
Healthgrades review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is Healthgrades or Teladoc Health better?
Neither clearly leads. Healthgrades starts at Free and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Healthgrades or Teladoc Health?
Healthgrades has a free tier; the other does not. Paid plans start at Free for Healthgrades and $89/visit for Teladoc Health.
Does Healthgrades or Teladoc Health run on more platforms?
Healthgrades runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
Can I use Healthgrades for free?
Yes. Healthgrades has a free tier, so you can try it without paying. Teladoc Health starts at $89/visit.
What is Healthgrades best used for?
Healthgrades is most often used for patient care, medical records, practice management, telehealth.
What can Healthgrades do that Teladoc Health cannot?
Healthgrades covers Provider Search, Reviews and Ratings, Appointment Booking, Provider Profiles. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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