Software · head to head
Ro vs Amwell
A
Amwell
Software
Telehealth platform connecting patients with providers
- From
- $99/visit
- Rated
- -
The short version
- Each has a real cost: Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
- They diverge on capability: Ro covers Medication Delivery, Amwell covers Phone Consultations.
Where they differ
Only the attributes on which Ro and Amwell actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Ro
- Medication Delivery
- Digital Health Records
- Ongoing Care
- Pharmacies
- Insurance
Only in Amwell
- Phone Consultations
- Mental Health Services
- Digital Prescriptions
- EHR Systems
- Health Plans
- SOC2
Both cover
- Video Consultations
- Prescription Services
- HIPAA
- Cloud deployment
- Web support
- Mobile support
What people use each for
The jobs each tool is most often brought in to do.
Ro
- GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Amwell
- Erectile dysfunction treatment and medication deliverynot Amwell
- Hair loss treatmentnot Amwell
- Skincare prescriptionsnot Amwell
- Fertility-related consultations and productsnot Amwell
Amwell
- Patient Carenot Ro
- Medical Recordsnot Ro
- Practice Managementnot Ro
- Telehealthnot Ro
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Ro
- US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
- Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
- Treatment and medication availability varies by US state
- Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care
Amwell
- Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
Pricing, plan by plan
Ro
$39/month- Membership$39/month
- Unlimited doctor visits
- Prescription fulfillment
Amwell
$99/visit- On-Demand Visit$99/visit
- 24/7 availability
- Board-certified doctors
- Digital prescriptions
Which should you pick?
Choose Ro if
- You need medication delivery.
- You work on Web, iOS, Android.
- You also want digital health records.
Choose Amwell if
- You need phone consultations.
- You work on Web, Mobile.
- You also want mental health services.
Questions people ask
- Is Ro or Amwell better?
- Neither clearly leads. Ro starts at $39/month and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Ro or Amwell?
- Ro starts at $39/month and Amwell at $99/visit.
- Does Ro or Amwell run on more platforms?
- Ro runs on Web, iOS, Android. Amwell runs on Web, Mobile.
- What is Ro best used for?
- Ro is most often used for glp-1 weight-loss program (ro body) with prescription medication and coaching, erectile dysfunction treatment and medication delivery, hair loss treatment, skincare prescriptions. Of those, glp-1 weight-loss program (ro body) with prescription medication and coaching and erectile dysfunction treatment and medication delivery are not what Amwell is typically brought in for.
- What can Ro do that Amwell cannot?
- Ro covers Medication Delivery, Digital Health Records, Ongoing Care, Pharmacies. Amwell covers Phone Consultations, Mental Health Services, Digital Prescriptions, EHR Systems. Both handle Video Consultations, Prescription Services, HIPAA, Cloud deployment.