Softwr

Healthcare & Medical · head to head

Epic MyChart vs Ro

E

Epic MyChart

Healthcare & Medical

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
Ro logo

Ro

Healthcare & Medical

Telehealth platform for prescription services

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • They diverge on capability: Epic MyChart covers View Medical Records, Ro covers Video Consultations.

Where they differ

Only the attributes on which Epic MyChart and Ro actually diverge.

Attributes where Epic MyChart and Ro differ
AttributeEpic MyChartRo
Starting priceOn request$39/month
Pricing modelquotesubscription
PlatformsWeb, MobileWeb, iOS, Android
Founded19792017

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in Ro

  • Video Consultations
  • Prescription Services
  • Medication Delivery
  • Digital Health Records
  • Ongoing Care
  • Pharmacies
  • Insurance

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Carenot Ro
  • Medical Recordsnot Ro
  • Practice Managementnot Ro
  • Telehealthnot Ro

Ro

  • GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Epic MyChart
  • Erectile dysfunction treatment and medication deliverynot Epic MyChart
  • Hair loss treatmentnot Epic MyChart
  • Skincare prescriptionsnot Epic MyChart
  • Fertility-related consultations and productsnot Epic MyChart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Ro

  • US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
  • Treatment and medication availability varies by US state
  • Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Ro

$39/month
  • Membership$39/month
    • Unlimited doctor visits
    • Prescription fulfillment

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose Ro if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want prescription services.
Ro review

Questions people ask

Is Epic MyChart or Ro better?
Neither clearly leads. Epic MyChart starts at On request and Ro at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or Ro?
Epic MyChart starts at On request and Ro at $39/month.
Does Epic MyChart or Ro run on more platforms?
Epic MyChart runs on Web, Mobile. Ro runs on Web, iOS, Android.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Ro is typically brought in for.
What can Epic MyChart do that Ro cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records. Both handle HIPAA, Cloud deployment, Web support, Mobile support.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Epic MyChart

More on Ro

Keep looking

Other head to heads