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Software · head to head

Dentrix vs Ro

Dentrix logo

Dentrix

Software

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite
Ro logo

Ro

Software

Telehealth platform for prescription services

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; Ro uS-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • They diverge on capability: Dentrix covers Patient scheduling, Ro covers Video Consultations.

Where they differ

Only the attributes on which Dentrix and Ro actually diverge.

Attributes where Dentrix and Ro differ
AttributeDentrixRo
Starting price$299/month$39/month
PlatformsWindows, Web, ApiWeb, iOS, Android
Founded19892017

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

Only in Ro

  • Video Consultations
  • Prescription Services
  • Medication Delivery
  • Digital Health Records
  • Ongoing Care
  • Pharmacies
  • Insurance
  • HIPAA

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot Ro
  • Dental insurance claims, treatment planning and patient billingnot Ro
  • Managing imaging alongside clinical records in one systemnot Ro

Ro

  • GLP-1 weight-loss program (Ro Body) with prescription medication and coachingnot Dentrix
  • Erectile dysfunction treatment and medication deliverynot Dentrix
  • Hair loss treatmentnot Dentrix
  • Skincare prescriptionsnot Dentrix
  • Fertility-related consultations and productsnot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

Ro

  • US-only service - Ro's own help center states it cannot serve individuals residing outside the United States, including US territories
  • Care is limited to Ro-affiliated, US-licensed providers - users cannot choose an outside doctor
  • Treatment and medication availability varies by US state
  • Focused on a narrow set of conditions (weight loss, ED, hair loss, skincare, fertility) rather than general primary care

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

Ro

$39/month
  • Membership$39/month
    • Unlimited doctor visits
    • Prescription fulfillment

Which should you pick?

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.
Dentrix review

Choose Ro if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want prescription services.
Ro review

Questions people ask

Is Dentrix or Ro better?
Neither clearly leads. Dentrix starts at $299/month and Ro at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or Ro?
Dentrix starts at $299/month and Ro at $39/month.
Does Dentrix or Ro run on more platforms?
Dentrix runs on Windows, Web, Api. Ro runs on Web, iOS, Android.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what Ro is typically brought in for.
What can Dentrix do that Ro cannot?
Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. Ro covers Video Consultations, Prescription Services, Medication Delivery, Digital Health Records.
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