Remote Work · head to head
HubSpot CRM vs Tines
The short version
- Each has a real cost: HubSpot CRM starter plan discount for new customers only, subject to discontinuation at any time without notice; Tines no-code, UI-driven approach is restrictive for complex logic and version control integration with SDLC
- They diverge on capability: HubSpot CRM covers Contact management, Tines covers Story builder.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which HubSpot CRM and Tines actually diverge.
| Attribute | HubSpot CRM | Tines |
|---|---|---|
| Pricing model | subscription | Unknown |
| Platforms | Web, Mobile iOS, Mobile Android | Web |
| Category | Remote Work | Automation Integration |
| Founded | 2006 | 2018 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in HubSpot CRM
- Contact management
- Deal tracking
- Reporting
- Automation
- GitHub
- Salesforce
- Zapier
Only in Tines
- Story builder
- Drag-and-drop workflows
- Event triggers
- Incident response automation
- Threat intelligence
- Case management
- Alert triage
- Jira
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
HubSpot CRM
- Contact and deal management for sales teamsnot Tines
- Customer data organization and reportingnot Tines
- Team collaboration with permission controlsnot Tines
Tines
- Workflow Automationnot HubSpot CRM
- Data Integrationnot HubSpot CRM
- Process Automationnot HubSpot CRM
- App Integrationnot HubSpot CRM
- API Connectivitynot HubSpot CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
HubSpot CRM
- Starter plan discount for new customers only, subject to discontinuation at any time without notice
- Free plan limited to 2 users and 1,000 contacts, requiring upgrade for larger teams
- Per-seat pricing model on all paid tiers, making team expansion costly
Tines
- No-code, UI-driven approach is restrictive for complex logic and version control integration with SDLC
- No native log intelligence layer to validate data completeness
- Limited scope to security workloads, cannot handle general business automation
- Governance features lag behind EU AI Act compliance requirements
Pricing, plan by plan
HubSpot CRM
Free- Free CRMFree
- Up to 2 users
- 1,000 contacts
- Unlimited customer data
- Starter$15/month
- Required fields
- Permission sets
- Multiple currencies
- Professional$50/month
- AI customer agent
- Duplicate management
- Standard contact scoring
- Enterprise$75/month
- Custom objects
- Organize teams
- Single sign-on
Tines
FreeNo published plan breakdown. See the Tines review.
Which should you pick?
Choose HubSpot CRM if
- You need contact management.
- You want to start without paying.
- You work on Web, Mobile iOS, Mobile Android.
- You also want deal tracking.
Choose Tines if
- You need story builder.
- You want to start without paying.
- You also want drag-and-drop workflows.
Questions people ask
- Is HubSpot CRM or Tines better?
- Neither clearly leads. HubSpot CRM starts at Free and Tines at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, HubSpot CRM or Tines?
- HubSpot CRM starts at Free and Tines at Free.
- Does HubSpot CRM or Tines run on more platforms?
- HubSpot CRM runs on Web, Mobile iOS, Mobile Android. Tines runs on Web.
- Can I use HubSpot CRM for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is HubSpot CRM best used for?
- HubSpot CRM is most often used for contact and deal management for sales teams, customer data organization and reporting, team collaboration with permission controls. Of those, contact and deal management for sales teams and customer data organization and reporting are not what Tines is typically brought in for.
- What can HubSpot CRM do that Tines cannot?
- HubSpot CRM covers Contact management, Deal tracking, Email, Reporting. Tines covers Story builder, Drag-and-drop workflows, Event triggers, Incident response automation. Both handle Slack.
Answered from the vendors’ own pages
HubSpot CRM: What is the cost of HubSpot CRM for different company sizes?
Free CRM for up to 2 users at $0/month. Starter at $15/month per seat (new customers only), Professional at $50/month per seat, Enterprise at $75/month per seat.
SourceTines: What are Tines' pricing tiers?
Tines offers a free Community Edition for evaluation, Starter Edition at $500/month with annual billing, and Business/Enterprise tiers starting around $50,000/year for small security teams and scaling to $200,000+ for large SOCs.
SourceHubSpot CRM: What are the user and contact limits on the free HubSpot CRM plan?
Free plan supports up to 2 users, 1,000 contacts, and unlimited customer data with no expiration date or credit card required.
SourceTines: What is the Community Edition limited to?
As of July 2026, the free Community Edition is scoped to 1 builder and 3 flows as an evaluation tool to test Tines' capabilities.
SourceHubSpot CRM: Can data migrate from free to paid HubSpot CRM plans without loss?
Users can upgrade from free to premium tiers without data migration required, meaning all contacts and information transfer to the new plan.
SourceTines: Is Tines limited to security automation?
Yes, Tines is purpose-built for security automation. Teams needing non-security automation on the same orchestration layer would need to evaluate alternatives.
SourceHubSpot CRM: Is there a discount for HubSpot CRM new customer pricing?
Starter plan offers a new customer discount with no set end date, but HubSpot reserves the right to discontinue this offer at any time.
SourceTines: Does Tines have native log intelligence capabilities?
No, Tines lacks a native log intelligence layer, meaning it cannot determine whether the data feeding your detection tools is complete. Teams must build automation against whatever alerts their existing infrastructure provides.
SourceRelated pages
More on HubSpot CRM
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