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Automation Integration · head to head

mParticle vs Tines

mParticle logo

mParticle

Automation Integration

The customer data platform for multi-channel marketing

From
$500/month
Rated
-
Tines logo

Tines

Automation Integration

No-code automation for security teams

From
Free
Rated
-

The short version

  • Only Tines has a free tier, so it costs nothing to try first.
  • Each has a real cost: mParticle no pricing is published at any level, and the page offers only a pricing request or a sales conversation; Tines no-code, UI-driven approach is restrictive for complex logic and version control integration with SDLC
  • They diverge on capability: mParticle covers Data collection, Tines covers Story builder.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which mParticle and Tines actually diverge.

Attributes where mParticle and Tines differ
AttributemParticleTines
Starting price$500/monthFree
Pricing modelusage-basedUnknown
Free tierNoYes
PlatformsWeb, MobileWeb
Founded20132018

Identical on both: user rating (Not yet rated), category (Automation Integration).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in mParticle

  • Data collection
  • Audience building
  • Segmentation
  • Data governance
  • Real-time sync
  • Privacy management
  • Analytics
  • 100+ integrations

Only in Tines

  • Story builder
  • Drag-and-drop workflows
  • Event triggers
  • Incident response automation
  • Threat intelligence
  • Case management
  • Alert triage
  • Slack

Both cover

  • SOC2
  • GDPR
  • Cloud deployment

What people use each for

The jobs each tool is most often brought in to do.

mParticle

  • Collecting customer event data once and routing it to many destinationsnot Tines
  • Building a customer data platform across web, mobile and server sourcesnot Tines

Tines

  • Workflow Automationnot mParticle
  • Data Integrationnot mParticle
  • Process Automationnot mParticle
  • App Integrationnot mParticle
  • API Connectivitynot mParticle

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

mParticle

  • No pricing is published at any level, and the page offers only a pricing request or a sales conversation
  • No free tier, minimum commitment or cost driver is stated anywhere on the pricing page

Tines

  • No-code, UI-driven approach is restrictive for complex logic and version control integration with SDLC
  • No native log intelligence layer to validate data completeness
  • Limited scope to security workloads, cannot handle general business automation
  • Governance features lag behind EU AI Act compliance requirements

Pricing, plan by plan

mParticle

$500/month
  • Starter$500/month
    • Basic features
    • Email support
  • Professional$1500/month
    • Advanced features
    • Priority support
  • Enterprise$5000/month
    • Custom solutions
    • Dedicated support

Tines

Free

No published plan breakdown. See the Tines review.

Which should you pick?

Choose mParticle if

  • You need data collection.
  • You work on Web, Mobile.
  • You also want audience building.

Choose Tines if

  • You need story builder.
  • You want to start without paying.
  • You also want drag-and-drop workflows.

Questions people ask

Is mParticle or Tines better?
Neither clearly leads. mParticle starts at $500/month and Tines at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, mParticle or Tines?
Tines has a free tier; the other does not. Paid plans start at $500/month for mParticle and Free for Tines.
Does mParticle or Tines run on more platforms?
mParticle runs on Web, Mobile. Tines runs on Web.
Can I use Tines for free?
Yes. Tines has a free tier, so you can try it without paying. mParticle starts at $500/month.
What is mParticle best used for?
mParticle is most often used for collecting customer event data once and routing it to many destinations, building a customer data platform across web, mobile and server sources. Of those, collecting customer event data once and routing it to many destinations and building a customer data platform across web, mobile and server sources are not what Tines is typically brought in for.
What can mParticle do that Tines cannot?
mParticle covers Data collection, Audience building, Segmentation, Data governance. Tines covers Story builder, Drag-and-drop workflows, Event triggers, Incident response automation. Both handle SOC2, GDPR, Cloud deployment.

Answered from the vendors’ own pages

mParticle: How much does mParticle cost?

mParticle does not publish pricing on its website. The pricing page directs customers to request a quote or contact the sales team through their contact forms.

Source
Tines: What are Tines' pricing tiers?

Tines offers a free Community Edition for evaluation, Starter Edition at $500/month with annual billing, and Business/Enterprise tiers starting around $50,000/year for small security teams and scaling to $200,000+ for large SOCs.

Source
mParticle: What is mParticle's pricing model?

mParticle uses a quote-based pricing model. Interested customers can request pricing information through the contact form, but specific rates and billing options are not publicly disclosed.

Source
Tines: What is the Community Edition limited to?

As of July 2026, the free Community Edition is scoped to 1 builder and 3 flows as an evaluation tool to test Tines' capabilities.

Source
Tines: Is Tines limited to security automation?

Yes, Tines is purpose-built for security automation. Teams needing non-security automation on the same orchestration layer would need to evaluate alternatives.

Source
Tines: Does Tines have native log intelligence capabilities?

No, Tines lacks a native log intelligence layer, meaning it cannot determine whether the data feeding your detection tools is complete. Teams must build automation against whatever alerts their existing infrastructure provides.

Source
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