Software · head to head
Tines vs Zapier
The short version
- Each has a real cost: Tines no-code, UI-driven approach is restrictive for complex logic and version control integration with SDLC; Zapier the free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- They diverge on capability: Tines covers Story builder, Zapier covers App integrations.
Where they differ
Only the attributes on which Tines and Zapier actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Tines
- Story builder
- Drag-and-drop workflows
- Event triggers
- Incident response automation
- Threat intelligence
- Case management
- Alert triage
- Jira
Only in Zapier
- App integrations
- Workflow automation
- Trigger-based actions
- Multi-step Zaps
- Data formatting
- Conditional logic
- Error handling
- Team collaboration
Both cover
- Slack
- SOC2
- GDPR
- Data encryption
- Cloud deployment
What people use each for
The jobs each tool is most often brought in to do.
Tines
- Workflow Automationnot Zapier
- Data Integrationnot Zapier
- Process Automationnot Zapier
- App Integrationnot Zapier
- API Connectivitynot Zapier
Zapier
- Lead managementnot Tines
- Data synchronizationnot Tines
- Email automationnot Tines
- Social media postingnot Tines
- Customer onboardingnot Tines
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Tines
- No-code, UI-driven approach is restrictive for complex logic and version control integration with SDLC
- No native log intelligence layer to validate data completeness
- Limited scope to security workloads, cannot handle general business automation
- Governance features lag behind EU AI Act compliance requirements
Zapier
- The free plan allows 100 tasks per month and only two-step Zaps, one trigger and one action
- Multi-step Zaps, filters, paths, webhooks and the formatter all require a paid plan
- Premium app connectors are withheld from the free plan
- Free Zaps poll for new data every 15 minutes against 2 minutes on Professional and 1 minute on Team
- Paying monthly rather than annually costs 50 percent more, so the 2,000-task Professional plan is $73.50 a month instead of $49
Pricing, plan by plan
Tines
FreeNo published plan breakdown. See the Tines review.
Zapier
Free- FreeFree
- 100 tasks/month
- 5 Zaps
- Two-step Zaps
- Starter$19.99/month
- 750 tasks/month
- 20 Zaps
- Multi-step Zaps
- Professional$49/month
- 2,000 tasks/month
- Unlimited Zaps
- Custom logic
Which should you pick?
Choose Tines if
- You need story builder.
- You want to start without paying.
- You also want drag-and-drop workflows.
Choose Zapier if
- You need app integrations.
- You want to start without paying.
- You work on Web, Api.
- You also want workflow automation.
Questions people ask
- Is Tines or Zapier better?
- Neither clearly leads. Tines starts at Free and Zapier at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Tines or Zapier?
- Tines starts at Free and Zapier at Free.
- Does Tines or Zapier run on more platforms?
- Tines runs on Web. Zapier runs on Web, Api.
- Can I use Tines for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Tines best used for?
- Tines is most often used for workflow automation, data integration, process automation, app integration. Of those, workflow automation and data integration are not what Zapier is typically brought in for.
- What can Tines do that Zapier cannot?
- Tines covers Story builder, Drag-and-drop workflows, Event triggers, Incident response automation. Zapier covers App integrations, Workflow automation, Trigger-based actions, Multi-step Zaps. Both handle Slack, SOC2, GDPR, Data encryption.
Answered from the vendors’ own pages
Tines: What are Tines' pricing tiers?
Tines offers a free Community Edition for evaluation, Starter Edition at $500/month with annual billing, and Business/Enterprise tiers starting around $50,000/year for small security teams and scaling to $200,000+ for large SOCs.
SourceTines: What is the Community Edition limited to?
As of July 2026, the free Community Edition is scoped to 1 builder and 3 flows as an evaluation tool to test Tines' capabilities.
SourceTines: Is Tines limited to security automation?
Yes, Tines is purpose-built for security automation. Teams needing non-security automation on the same orchestration layer would need to evaluate alternatives.
SourceTines: Does Tines have native log intelligence capabilities?
No, Tines lacks a native log intelligence layer, meaning it cannot determine whether the data feeding your detection tools is complete. Teams must build automation against whatever alerts their existing infrastructure provides.
SourceRelated pages
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