Software · head to head
Epicor DMS vs Reynolds and Reynolds
The short version
- Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; Reynolds and Reynolds pricing is not published for its dealer management system products; the site provides no plans or figures and requires contacting sales
- They diverge on capability: Epicor DMS covers Sales desking, Reynolds and Reynolds covers ERA-IGNITE DMS.
Where they differ
Only the attributes on which Epicor DMS and Reynolds and Reynolds actually diverge.
| Attribute | Epicor DMS | Reynolds and Reynolds |
|---|---|---|
| Platforms | Cloud, On-Premise, Hybrid | Web, Desktop, Mobile |
| Founded | 1999 | 1866 |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Epicor DMS
- Sales desking
- F&I management
- Accounting
- CRM
- OEM integration
- Business intelligence
- OEM systems
- Credit bureaus
Only in Reynolds and Reynolds
- ERA-IGNITE DMS
- docuPAD F&I
- Sales management
- Accounting suite
- Customer management
- Inventory control
- OEM portals
- Credit agencies
Both cover
- Service scheduling
- Parts management
- SOC2
- PCI DSS
What people use each for
The jobs each tool is most often brought in to do.
Epicor DMS
- Dealership Managementnot Reynolds and Reynolds
- Service Schedulingnot Reynolds and Reynolds
- Inventory Managementnot Reynolds and Reynolds
- Sales Operationsnot Reynolds and Reynolds
- Customer Relationshipnot Reynolds and Reynolds
Reynolds and Reynolds
- Auto dealerships running a dealer management system across sales, finance and insurance, and servicenot Epicor DMS
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Epicor DMS
- Pricing is not publicly available and requires custom quotes
- No free trial available to evaluate the system
- Requires significant implementation time and customization
Reynolds and Reynolds
- Pricing is not published for its dealer management system products; the site provides no plans or figures and requires contacting sales
Pricing, plan by plan
Epicor DMS
On request- Standard$undefined/month
- Core DMS functionality
- Sales management
- Service management
- Enterprise$undefined/month
- All Standard features
- Advanced CRM
- Multi-rooftop support
Reynolds and Reynolds
On request- ERA-IGNITE$undefined/month
- Core DMS
- Sales & desking
- Service & parts
- ERA-IGNITE Plus$undefined/month
- Everything in ERA-IGNITE
- Advanced CRM
- Digital solutions
- Enterprise Solutions$undefined/month
- Full platform access
- Custom integrations
- Dedicated account team
Which should you pick?
Choose Epicor DMS if
- You need sales desking.
- You work on Cloud, On-Premise, Hybrid.
- You also want f&i management.
Choose Reynolds and Reynolds if
- You need era-ignite dms.
- You work on Web, Desktop, Mobile.
- You also want docupad f&i.
Questions people ask
- Is Epicor DMS or Reynolds and Reynolds better?
- Neither clearly leads. Epicor DMS starts at On request and Reynolds and Reynolds at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Epicor DMS or Reynolds and Reynolds?
- Epicor DMS starts at On request and Reynolds and Reynolds at On request.
- Does Epicor DMS or Reynolds and Reynolds run on more platforms?
- Epicor DMS runs on Cloud, On-Premise, Hybrid. Reynolds and Reynolds runs on Web, Desktop, Mobile.
- What is Epicor DMS best used for?
- Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Reynolds and Reynolds is typically brought in for.
- What can Epicor DMS do that Reynolds and Reynolds cannot?
- Epicor DMS covers Sales desking, F&I management, Accounting, CRM. Reynolds and Reynolds covers ERA-IGNITE DMS, docuPAD F&I, Sales management, Accounting suite. Both handle Service scheduling, Parts management, SOC2, PCI DSS.
Answered from the vendors’ own pages
Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?
Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.
SourceEpicor DMS: What integrations does Epicor DMS provide for dealerships?
Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.
SourceEpicor DMS: How many part numbers are available in Epicor's database?
Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.
SourceEpicor DMS: Does Epicor offer a free trial?
No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.
SourceEpicor DMS: What are the deployment costs for Epicor DMS?
For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.
Source