Epicor DMS vs J.D. Power
A comprehensive head-to-head comparison of two leading automotive solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Epicor DMS if you need Sales desking and prefer comprehensive paid features. Choose J.D. Power if you prioritize Customer satisfaction surveys and want plans starting at Contact for pricing. J.D. Power has a higher user rating (4.5 vs 4.0).
Epicor DMS vs J.D. Power: At a Glance
| Criteria | Epicor DMS | J.D. Power |
|---|---|---|
| User Rating | 4.0 | 4.5 |
| Pricing | Contact for pricing | Contact for pricing |
| Pricing Model | custom | custom |
| Free Plan | ||
| Platforms | Web, Desktop, Api | Web, Api, Reports |
| Category | Automotive | Automotive |
| Founded | 1972 | 1968 |
Feature Comparison: Epicor DMS vs J.D. Power
| Feature | Epicor DMS | J.D. Power |
|---|---|---|
| Sales desking | ||
| F&I management | ||
| Service scheduling | ||
| Parts management | ||
| Accounting | ||
| CRM | ||
| OEM integration | ||
| Business intelligence | ||
| OEM systems | ||
| Credit bureaus | ||
| Lender networks | ||
| Marketing platforms | ||
| Vehicle history | ||
| Accounting software | ||
| SOC2 | ||
| Customer satisfaction surveys | ||
| Market research | ||
| Competitive benchmarking | ||
| Industry insights | ||
| Performance metrics | ||
| Dealer ratings | ||
| Trend analysis | ||
| Custom reports | ||
| Data platforms | ||
| Business intelligence tools | ||
| CRM systems | ||
| Analytics platforms | ||
| Reporting tools | ||
| API access | ||
| Data feeds |
Epicor DMS vs J.D. Power: Pricing Breakdown
Epicor DMS Pricing
Model: custom
- Core DMS functionality
- Sales management
- Service management
- Parts inventory
- All Standard features
- Advanced CRM
- Multi-rooftop support
- OEM integrations
J.D. Power Pricing
Model: custom
- Market reports
- Industry benchmarks
- Satisfaction data
- Web access
- Everything in Insight Access
- Custom analysis
- Competitive data
- Dealer support
- Everything in Premium
- Advanced customization
- API access
- Dedicated support team
Pros and Cons
Epicor DMS
Pros
- Available on 3 platforms (Web, Desktop, Api)
- Rich feature set with 15+ capabilities
- Strong Sales desking functionality
- Strong F&I management functionality
Cons
- No free plan available
- May require time to learn advanced features
J.D. Power
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Api, Reports)
- Rich feature set with 15+ capabilities
- Strong Customer satisfaction surveys functionality
- Strong Market research functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Epicor DMS vs J.D. Power?
Choose Epicor DMS if you:
- Need Sales desking
- Have a budget of Contact for pricing+
- Work primarily on Web and Desktop
- Value F&I management
Choose J.D. Power if you:
- Need Customer satisfaction surveys
- Have a budget of Contact for pricing+
- Work primarily on Web and Api
- Value Market research
Frequently Asked Questions: Epicor DMS vs J.D. Power
Is Epicor DMS better than J.D. Power?
It depends on your needs. Epicor DMS has a 4.0/5 user rating while J.D. Power has 4.5/5. Epicor DMS excels in Sales desking and F&I management, while J.D. Power stands out with Customer satisfaction surveys and Market research. Consider your budget (Contact for pricing vs Contact for pricing), platform needs, and specific feature requirements.
Which is cheaper, Epicor DMS or J.D. Power?
Epicor DMS starts at Contact for pricing. J.D. Power starts at Contact for pricing. Compare the specific plan features to determine the best value for your use case.
Can I use Epicor DMS and J.D. Power together?
While both are automotive tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core automotive needs.
What are the main differences between Epicor DMS and J.D. Power?
The key differences include: pricing model (custom vs custom), platform support (Web, Desktop, Api vs Web, Api, Reports), and feature focus. Epicor DMS emphasizes Sales desking, F&I management, Service scheduling while J.D. Power focuses on Customer satisfaction surveys, Market research, Competitive benchmarking. User ratings differ slightly: 4.0 vs 4.5 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Epicor DMS and J.D. Power.