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Automotive · head to head

DealerTrack vs Epicor DMS

DealerTrack logo

DealerTrack

Automotive

Elevate your dealership operations

From
On request
Rated
-
Full reviewWebsite
Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DealerTrack dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.; Epicor DMS pricing is not publicly available and requires custom quotes
  • They diverge on capability: DealerTrack covers Compliance automation, Epicor DMS covers Sales desking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which DealerTrack and Epicor DMS actually diverge.

Attributes where DealerTrack and Epicor DMS differ
AttributeDealerTrackEpicor DMS
PlatformsWeb, Mobile, DesktopCloud, On-Premise, Hybrid
Founded19901999

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DealerTrack

  • Compliance automation
  • Document templates
  • Customer portal
  • Lender integration
  • Warranty management
  • Product solutions
  • Reporting & analytics
  • DMS systems

Only in Epicor DMS

  • Sales desking
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence
  • OEM systems

Both cover

  • F&I management
  • Lender networks
  • Credit bureaus
  • Accounting software
  • SOC2
  • Data encryption
  • Role-based access

What people use each for

The jobs each tool is most often brought in to do.

DealerTrack

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Epicor DMS

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DealerTrack

  • Dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Pricing, plan by plan

DealerTrack

On request
  • Standard$undefined/month
    • F&I management
    • Compliance tools
    • Document automation
  • Professional$undefined/month
    • Everything in Standard
    • Advanced compliance
    • Custom workflows
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location support
    • API access

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Which should you pick?

Choose DealerTrack if

  • You need compliance automation.
  • You work on Web, Mobile, Desktop.
  • You also want document templates.
DealerTrack review

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want service scheduling.
Epicor DMS review

Questions people ask

Is DealerTrack or Epicor DMS better?
Neither clearly leads. DealerTrack starts at On request and Epicor DMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DealerTrack or Epicor DMS?
DealerTrack starts at On request and Epicor DMS at On request.
Does DealerTrack or Epicor DMS run on more platforms?
DealerTrack runs on Web, Mobile, Desktop. Epicor DMS runs on Cloud, On-Premise, Hybrid.
What is DealerTrack best used for?
DealerTrack is most often used for dealership management, service scheduling, inventory management, sales operations.
What can DealerTrack do that Epicor DMS cannot?
DealerTrack covers Compliance automation, Document templates, Customer portal, Lender integration. Epicor DMS covers Sales desking, Service scheduling, Parts management, Accounting. Both handle F&I management, Lender networks, Credit bureaus, Accounting software.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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