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Automotive · head to head

Epicor DMS vs KBB

Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
KBB logo

KBB

Automotive

Vehicle pricing and research from Kelley Blue Book

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only KBB has a free tier, so it costs nothing to try first.
  • Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; KBB kBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture
  • They diverge on capability: Epicor DMS covers Sales desking, KBB covers Vehicle pricing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor DMS and KBB actually diverge.

Attributes where Epicor DMS and KBB differ
AttributeEpicor DMSKBB
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsCloud, On-Premise, HybridWeb, Mobile, App
Founded19991926

Identical on both: user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Only in KBB

  • Vehicle pricing
  • Trade-in values
  • Depreciation estimates
  • Expert reviews
  • Comparisons
  • Research tools
  • Cost of ownership
  • Inventory search

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

KBB

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

KBB

  • KBB car-values tool is free to consumers with no subscription tier, per the 27 Dec 2022 archive capture

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

KBB

Free
  • FreeFree
    • Vehicle values
    • Pricing data
    • Expert reviews
  • Dealer Instant Offer$299/month
    • Instant offer capability
    • Lead generation
    • Customer tools

Which should you pick?

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Choose KBB if

  • You need vehicle pricing.
  • You want to start without paying.
  • You work on Web, Mobile, App.
  • You also want trade-in values.
KBB review

Questions people ask

Is Epicor DMS or KBB better?
Neither clearly leads. Epicor DMS starts at On request and KBB at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or KBB?
KBB has a free tier; the other does not. Paid plans start at On request for Epicor DMS and Free for KBB.
Does Epicor DMS or KBB run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. KBB runs on Web, Mobile, App.
Can I use KBB for free?
Yes. KBB has a free tier, so you can try it without paying. Epicor DMS starts at On request.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Epicor DMS do that KBB cannot?
Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. KBB covers Vehicle pricing, Trade-in values, Depreciation estimates, Expert reviews.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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