Automotive · head to head
AutoiPacket vs Epicor DMS

Epicor DMS
Automotive
Enterprise dealership management solutions
- From
- On request
- Rated
- -
The short version
- Each has a real cost: AutoiPacket autoiPacket now trades as iPacket (autoipacket.com redirects to ipacket.us, same legal entity AutoiPacket, LLC of Parkersburg, WV, confirmed by the site footer), and publishes no price anywhere on its site: access is sold only through a booked demo, with four separate named products (iPacket Digital Vehicle Presentations, iPacket Recon, iPacket OnTargeting, and OEM Window Stickers) each gated behind a sales call rather than a published rate (archived 19 November 2025); Epicor DMS pricing is not publicly available and requires custom quotes
- They diverge on capability: AutoiPacket covers Online showroom, Epicor DMS covers Sales desking.
Where they differ
Only the attributes on which AutoiPacket and Epicor DMS actually diverge.
| Attribute | AutoiPacket | Epicor DMS |
|---|---|---|
| Starting price | $1500/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web, Mobile, Responsive | Cloud, On-Premise, Hybrid |
| Founded | 2012 | 1999 |
Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in AutoiPacket
- Online showroom
- Digital retailing
- Paperless workflow
- Customer portal
- Document management
- E-signature integration
- Buyer experience
- Transaction management
Only in Epicor DMS
- Sales desking
- F&I management
- Service scheduling
- Parts management
- Accounting
- CRM
- OEM integration
- Business intelligence
Both cover
- Lender networks
- Marketing platforms
- Data encryption
What people use each for
The jobs each tool is most often brought in to do.
AutoiPacket
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Epicor DMS
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
AutoiPacket
- AutoiPacket now trades as iPacket (autoipacket.com redirects to ipacket.us, same legal entity AutoiPacket, LLC of Parkersburg, WV, confirmed by the site footer), and publishes no price anywhere on its site: access is sold only through a booked demo, with four separate named products (iPacket Digital Vehicle Presentations, iPacket Recon, iPacket OnTargeting, and OEM Window Stickers) each gated behind a sales call rather than a published rate (archived 19 November 2025)
Epicor DMS
- Pricing is not publicly available and requires custom quotes
- No free trial available to evaluate the system
- Requires significant implementation time and customization
Pricing, plan by plan
AutoiPacket
$1500/month- Essential$1500/month
- Online showroom
- Digital retailing
- Basic reporting
- Professional$2500/month
- Everything in Essential
- Advanced analytics
- Customer portal
- Enterprise$undefined/month
- Everything in Professional
- Custom integrations
- Dedicated account manager
Epicor DMS
On request- Standard$undefined/month
- Core DMS functionality
- Sales management
- Service management
- Enterprise$undefined/month
- All Standard features
- Advanced CRM
- Multi-rooftop support
Which should you pick?
Choose AutoiPacket if
- You need online showroom.
- You work on Web, Mobile, Responsive.
- You also want digital retailing.
Choose Epicor DMS if
- You need sales desking.
- You work on Cloud, On-Premise, Hybrid.
- You also want f&i management.
Questions people ask
- Is AutoiPacket or Epicor DMS better?
- Neither clearly leads. AutoiPacket starts at $1500/month and Epicor DMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, AutoiPacket or Epicor DMS?
- AutoiPacket starts at $1500/month and Epicor DMS at On request.
- Does AutoiPacket or Epicor DMS run on more platforms?
- AutoiPacket runs on Web, Mobile, Responsive. Epicor DMS runs on Cloud, On-Premise, Hybrid.
- What is AutoiPacket best used for?
- AutoiPacket is most often used for dealership management, service scheduling, inventory management, sales operations.
- What can AutoiPacket do that Epicor DMS cannot?
- AutoiPacket covers Online showroom, Digital retailing, Paperless workflow, Customer portal. Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Both handle Lender networks, Marketing platforms, Data encryption.
Answered from the vendors’ own pages
Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?
Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.
SourceEpicor DMS: What integrations does Epicor DMS provide for dealerships?
Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.
SourceEpicor DMS: How many part numbers are available in Epicor's database?
Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.
SourceEpicor DMS: Does Epicor offer a free trial?
No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.
SourceEpicor DMS: What are the deployment costs for Epicor DMS?
For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.
SourceRelated pages
More on AutoiPacket
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