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Automotive · head to head

Epicor DMS vs ProDemand

Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
ProDemand logo

ProDemand

Automotive

Shop management for collision and mechanical repair

From
$149/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; ProDemand the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • They diverge on capability: Epicor DMS covers Sales desking, ProDemand covers Work order management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor DMS and ProDemand actually diverge.

Attributes where Epicor DMS and ProDemand differ
AttributeEpicor DMSProDemand
Starting priceOn request$149/month
Pricing modelquotesubscription
PlatformsCloud, On-Premise, HybridWeb, Mobile, App
Founded19992000

Identical on both: free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Only in ProDemand

  • Work order management
  • Estimating tools
  • Customer portal
  • Parts ordering
  • Scheduling
  • Reporting and analytics
  • Mobile application
  • Customer communication

Both cover

  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Managementnot ProDemand
  • Service Schedulingnot ProDemand
  • Inventory Managementnot ProDemand
  • Sales Operationsnot ProDemand
  • Customer Relationshipnot ProDemand

ProDemand

  • Looking up OEM repair procedures, wiring diagrams and technical service bulletinsnot Epicor DMS
  • Building repair estimates from labour times and parts pricingnot Epicor DMS
  • Searching real world fixes contributed from repair order datanot Epicor DMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

ProDemand

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • No subscription price is published on the ProDemand product pages; ordering routes to a separate storefront

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

ProDemand

$149/month
  • Essentials$149/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$299/month
    • Everything in Essentials
    • Advanced reporting
    • Multi-location
  • Enterprise$499/month
    • Everything in Professional
    • Custom integration
    • Dedicated support

Which should you pick?

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Choose ProDemand if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want estimating tools.
ProDemand review

Questions people ask

Is Epicor DMS or ProDemand better?
Neither clearly leads. Epicor DMS starts at On request and ProDemand at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or ProDemand?
Epicor DMS starts at On request and ProDemand at $149/month.
Does Epicor DMS or ProDemand run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. ProDemand runs on Web, Mobile, App.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what ProDemand is typically brought in for.
What can Epicor DMS do that ProDemand cannot?
Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. ProDemand covers Work order management, Estimating tools, Customer portal, Parts ordering. Both handle Accounting software, Data encryption.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
ProDemand: Does ProDemand publish pricing online?

No. ProDemand does not display pricing on its website. The homepage features only a Buy Now button with no pricing details visible. Customers must contact the sales team to request pricing information.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
ProDemand: How do I get a ProDemand quote or trial?

The website directs customers to click the Buy Now button to begin the purchasing process, which connects to the Mitchell1/Snap-on sales team. Pricing details, trial availability, and contract terms are only provided through this direct sales contact.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
ProDemand: Is there a free trial available for ProDemand?

No free trial information is displayed on the ProDemand website. All pricing and trial options must be discussed directly with the sales team through the Buy Now process.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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