Remote Work · head to head
ConnectWise vs Grain
The short version
- Only Grain has a free tier, so it costs nothing to try first.
- Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; Grain no concurrent recording - only one meeting per account at a time
Where they differ
Only the attributes on which ConnectWise and Grain actually diverge.
| Attribute | ConnectWise | Grain |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | Unknown |
| Free tier | No | Yes |
| Platforms | Web | Web, Chrome Extension, Desktop Audio Capture |
| Founded | Unknown | 2018 |
Identical on both: user rating (Not yet rated), category (Remote Work).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ConnectWise
Nothing recorded that Grain does not also cover.
Only in Grain
- Auto-recording
- AI highlights
- Video clips
- Transcription
- Zoom
- Google Meet
- Notion
- Slack
What people use each for
The jobs each tool is most often brought in to do.
ConnectWise
No use cases recorded yet. See the ConnectWise review.
Grain
- ai tools managementnot ConnectWise
- Workflow automationnot ConnectWise
- Reportingnot ConnectWise
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ConnectWise
- RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026
Grain
- No concurrent recording - only one meeting per account at a time
- No automatic slide capture for presentations
- Limited video demo context - audio-focused with poor video file support
- Cannot record in-person meetings
- No native mobile app
- Limited admin controls for company-wide automatic recording
- Free plan limited to 20 recordings if using personal email
- No automatic file uploads on free tier
- Lacks advanced sales analytics features of enterprise competitors
- Limited CRM integration compared to higher-end platforms
Pricing, plan by plan
ConnectWise
On requestNo published plan breakdown. See the ConnectWise review.
Grain
Free- Free ForeverFree
- Unlimited meetings up to 45 minutes each
- AI transcription and notes
- 90-day history
- Starter$15/month
- Unlimited meeting length
- Unlimited AI highlights
- Video clip creation
- Business$33/month
- All Starter features
- Advanced team coaching
- Deeper analytics
Which should you pick?
Choose ConnectWise if
Nothing in the data separates ConnectWise from Grain on the points above - pick on price and on how each one feels to use.
Choose Grain if
- You need auto-recording.
- You want to start without paying.
- You work on Web, Chrome Extension, Desktop Audio Capture.
- You also want ai highlights.
Questions people ask
- Is ConnectWise or Grain better?
- Neither clearly leads. ConnectWise starts at On request and Grain at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ConnectWise or Grain?
- Grain has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Grain.
- Does ConnectWise or Grain run on more platforms?
- ConnectWise runs on Web. Grain runs on Web, Chrome Extension, Desktop Audio Capture.
- Can I use Grain for free?
- Yes. Grain has a free tier, so you can try it without paying. ConnectWise starts at On request.
- What can ConnectWise do that Grain cannot?
- Grain covers Auto-recording, AI highlights, Video clips, Transcription.
Answered from the vendors’ own pages
Grain: Is Grain free?
Grain offers a Free Forever plan with unlimited meetings up to 45 minutes each and 90-day history. Paid plans start at $15/month per user for unlimited meeting length and advanced AI features.
SourceGrain: Does Grain require a bot in meetings?
No. Grain uses bot-less transcription to capture meeting audio without requiring a bot participant, though video recording requires bot participation if you want recording visible.
SourceGrain: What platforms does Grain work with?
Grain integrates with Zoom, Google Meet, Microsoft Teams, and supports desktop audio capture. It exports to Claude, ChatGPT, Slack, and CRM platforms like HubSpot and Salesforce.
SourceGrain: Can Grain record multiple meetings at once?
No. Grain does not support concurrent meeting recordings, meaning only one meeting per account can be recorded at a time.
Source