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Remote Work · head to head

ConnectWise vs tl;dv

ConnectWise logo

ConnectWise

Remote Work

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
tl;dv logo

tl;dv

Remote Work

AI meeting recorder with highlights

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only tl;dv has a free tier, so it costs nothing to try first.
  • Each has a real cost: ConnectWise no published pricing tiers or standard rates; all pricing requires custom quote from sales team; tl;dv free plan limited to basic recording and transcription without CRM features
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which ConnectWise and tl;dv actually diverge.

Attributes where ConnectWise and tl;dv differ
AttributeConnectWisetl;dv
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWebWeb, Zoom, Google Meet, Microsoft Teams
FoundedUnknown2020

Identical on both: user rating (Not yet rated), category (Remote Work).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that tl;dv does not also cover.

Only in tl;dv

  • Auto-recording
  • AI notes
  • Timestamps
  • Video clips
  • Zoom
  • Google Meet
  • Teams
  • Notion

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

  • Managing service desk tickets for multiple client organizationsnot tl;dv
  • Automating patch deployment and endpoint security monitoringnot tl;dv
  • Enabling remote technical support through integrated toolsnot tl;dv
  • Calculating billable hours and client invoicing automaticallynot tl;dv

tl;dv

  • ai tools managementnot ConnectWise
  • Workflow automationnot ConnectWise
  • Reportingnot ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • No published pricing tiers or standard rates; all pricing requires custom quote from sales team
  • Must complete sales form or request demo to understand pricing, creating friction in the buying process
  • Most products (RMM, PSA, backup, CPQ) use quote-based model, only ScreenConnect has dedicated pricing page

tl;dv

  • Free plan limited to basic recording and transcription without CRM features
  • Real-time transcription accuracy may vary across 30+ supported languages
  • Requires third-party app installation in Zoom/Google Meet/Teams

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

tl;dv

Free

No published plan breakdown. See the tl;dv review.

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from tl;dv on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose tl;dv if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai notes.
tl;dv review

Questions people ask

Is ConnectWise or tl;dv better?
Neither clearly leads. ConnectWise starts at On request and tl;dv at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or tl;dv?
tl;dv has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for tl;dv.
Does ConnectWise or tl;dv run on more platforms?
ConnectWise runs on Web. tl;dv runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use tl;dv for free?
Yes. tl;dv has a free tier, so you can try it without paying. ConnectWise starts at On request.
What is ConnectWise best used for?
ConnectWise is most often used for managing service desk tickets for multiple client organizations, automating patch deployment and endpoint security monitoring, enabling remote technical support through integrated tools, calculating billable hours and client invoicing automatically. Of those, managing service desk tickets for multiple client organizations and automating patch deployment and endpoint security monitoring are not what tl;dv is typically brought in for.
What can ConnectWise do that tl;dv cannot?
tl;dv covers Auto-recording, AI notes, Timestamps, Video clips.

Answered from the vendors’ own pages

ConnectWise: How much does ConnectWise cost?

ConnectWise does not publish specific pricing. The platform uses a custom quote model where businesses complete a form describing their needs, and the sales team creates a personalized quote. Pricing varies based on business size, solution requirements, and other factors.

Source
tl;dv: Does tl;dv support multiple meeting platforms?

Yes. tl;dv works with Zoom, Google Meet, and Microsoft Teams, with automatic recording and transcription.

Source
ConnectWise: What ConnectWise solutions are included in a quote?

Solutions requiring custom quotes include ConnectWise RMM, ConnectWise PSA, backup and disaster recovery, CPQ (quote automation), expert services, cybersecurity detection and response, and various specialized modules. ScreenConnect is the only product with published pricing available directly.

Source
tl;dv: Is there a free plan for tl;dv?

Yes. tl;dv offers a free-forever plan with unlimited recordings and transcriptions in 30+ languages.

Source
ConnectWise: Does ConnectWise offer a free trial?

ConnectWise mentions starting free trials as a way to discuss pricing, but specific trial length or features are not published on the pricing page. Users must contact sales or request a demo to access trial information.

Source
tl;dv: What languages does tl;dv support for transcription?

tl;dv supports transcription and AI summaries in over 30 languages with real-time generation.

Source
tl;dv: Does tl;dv integrate with CRM tools?

Yes. The Pro plan ($18/user/month) includes integrations with Salesforce and HubSpot, plus access to over 6,000 other tools.

Source
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