Remote Work · head to head
ConnectWise vs Mural
The short version
- Only Mural has a free tier, so it costs nothing to try first.
- Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
Where they differ
Only the attributes on which ConnectWise and Mural actually diverge.
| Attribute | ConnectWise | Mural |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | subscription |
| Free tier | No | Yes |
| Platforms | Web | Web, Ios, Android |
| Founded | Unknown | 2011 |
Identical on both: user rating (Not yet rated), category (Remote Work).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ConnectWise
Nothing recorded that Mural does not also cover.
Only in Mural
- Infinite canvas
- Sticky notes
- Shapes & connectors
- Image uploads
- Real-time collaboration
- Templates
- Voting & feedback
- Slack
What people use each for
The jobs each tool is most often brought in to do.
ConnectWise
No use cases recorded yet. See the ConnectWise review.
Mural
- Running collaborative workshops and retrospectives on a shared whiteboardnot ConnectWise
- Mapping journeys and diagrams with a distributed teamnot ConnectWise
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ConnectWise
- RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026
Mural
- The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
- Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
- SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
- Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price
Pricing, plan by plan
ConnectWise
On requestNo published plan breakdown. See the ConnectWise review.
Mural
Free- FreeFree
- 1 mural
- Basic shapes
- File uploads
- Team$16/month
- Unlimited murals
- Advanced templates
- Team collaboration
Which should you pick?
Choose ConnectWise if
Nothing in the data separates ConnectWise from Mural on the points above - pick on price and on how each one feels to use.
Choose Mural if
- You need infinite canvas.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sticky notes.
Questions people ask
- Is ConnectWise or Mural better?
- Neither clearly leads. ConnectWise starts at On request and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ConnectWise or Mural?
- Mural has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Mural.
- Does ConnectWise or Mural run on more platforms?
- ConnectWise runs on Web. Mural runs on Web, Ios, Android.
- Can I use Mural for free?
- Yes. Mural has a free tier, so you can try it without paying. ConnectWise starts at On request.
- What can ConnectWise do that Mural cannot?
- Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads.