Remote Work · head to head
ConnectWise vs Tuple
The short version
- Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; Tuple there is no free tier; after a 14-day trial the only self-serve plan is $30 per user per month
Where they differ
Only the attributes on which ConnectWise and Tuple actually diverge.
| Attribute | ConnectWise | Tuple |
|---|---|---|
| Pricing model | quote | subscription |
| Platforms | Web | Desktop Mac, Desktop Windows |
| Founded | Unknown | 2019 |
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Remote Work).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ConnectWise
Nothing recorded that Tuple does not also cover.
Only in Tuple
- Low latency video
- Screen sharing
- Cursor tracking
- Audio optimization
- Call recording
- Desktop Mac support
- Desktop Windows support
What people use each for
The jobs each tool is most often brought in to do.
ConnectWise
No use cases recorded yet. See the ConnectWise review.
Tuple
- Remote pair programming with low latency screen controlnot ConnectWise
- Pairing with external collaborators, clients or consultants without buying them a seatnot ConnectWise
- Starting pairing sessions from Slack or a calendar invitenot ConnectWise
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ConnectWise
- RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026
Tuple
- There is no free tier; after a 14-day trial the only self-serve plan is $30 per user per month
- Tuple is available only for macOS and Windows, with no Linux client
- Enterprise terms including custom contracts, invoice or PO payment and reduced per-user pricing are quote only with no published rate
- The 90% startup discount is restricted to companies less than two years old with fewer than 50 employees
- The refund policy covers only the most recent monthly payment
Pricing, plan by plan
ConnectWise
On requestNo published plan breakdown. See the ConnectWise review.
Tuple
On request- Standard$29/month
- Unlimited calls
- HD video
- Screen sharing
Which should you pick?
Choose ConnectWise if
Nothing in the data separates ConnectWise from Tuple on the points above - pick on price and on how each one feels to use.
Choose Tuple if
- You need low latency video.
- You work on Desktop Mac, Desktop Windows.
- You also want screen sharing.
Questions people ask
- Is ConnectWise or Tuple better?
- Neither clearly leads. ConnectWise starts at On request and Tuple at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ConnectWise or Tuple?
- ConnectWise starts at On request and Tuple at On request.
- Does ConnectWise or Tuple run on more platforms?
- ConnectWise runs on Web. Tuple runs on Desktop Mac, Desktop Windows.
- What can ConnectWise do that Tuple cannot?
- Tuple covers Low latency video, Screen sharing, Cursor tracking, Audio optimization.