Remote Work · head to head
ConnectWise vs Tandem
The short version
- Only Tandem has a free tier, so it costs nothing to try first.
- Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; Tandem limited offline functionality - requires internet connectivity for core features
Where they differ
Only the attributes on which ConnectWise and Tandem actually diverge.
| Attribute | ConnectWise | Tandem |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | Unknown |
| Free tier | No | Yes |
| Platforms | Web | Web, macOS, Windows |
| Founded | Unknown | 2019 |
Identical on both: user rating (Not yet rated), category (Remote Work).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ConnectWise
Nothing recorded that Tandem does not also cover.
Only in Tandem
- Team presence
- One-click calls
- Screen sharing
- Virtual rooms
- Status indicators
- Slack
- Google Calendar
- Notion
What people use each for
The jobs each tool is most often brought in to do.
ConnectWise
No use cases recorded yet. See the ConnectWise review.
Tandem
- Remote worknot ConnectWise
- Team collaborationnot ConnectWise
- Quick huddlesnot ConnectWise
- Pair programmingnot ConnectWise
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ConnectWise
- RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026
Tandem
- Limited offline functionality - requires internet connectivity for core features
- Dashboard user experience needs improvement for better feature utilization
- Market adoption challenge - most remote workers value autonomy over spontaneous collaboration
- Feature complexity is high relative to actual usage frequency
- Reduced feature development velocity after company restructuring
Pricing, plan by plan
ConnectWise
On requestNo published plan breakdown. See the ConnectWise review.
Tandem
FreeNo published plan breakdown. See the Tandem review.
Which should you pick?
Choose ConnectWise if
Nothing in the data separates ConnectWise from Tandem on the points above - pick on price and on how each one feels to use.
Choose Tandem if
- You need team presence.
- You want to start without paying.
- You work on Web, macOS, Windows.
- You also want one-click calls.
Questions people ask
- Is ConnectWise or Tandem better?
- Neither clearly leads. ConnectWise starts at On request and Tandem at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ConnectWise or Tandem?
- Tandem has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Tandem.
- Does ConnectWise or Tandem run on more platforms?
- ConnectWise runs on Web. Tandem runs on Web, macOS, Windows.
- Can I use Tandem for free?
- Yes. Tandem has a free tier, so you can try it without paying. ConnectWise starts at On request.
- What can ConnectWise do that Tandem cannot?
- Tandem covers Team presence, One-click calls, Screen sharing, Virtual rooms.
Answered from the vendors’ own pages
Tandem: Does Tandem have a free tier?
Yes. Tandem offers a free plan supporting up to 4 team members with access to video calls, screen sharing, and messaging features.
SourceTandem: What integrations does Tandem support?
Tandem integrates with Slack, Notion, GitHub, Trello, and over 40 other apps, displaying which applications team members are currently using.
SourceTandem: How many users can I add to each plan?
Tandem's free plan supports up to 4 members, Small Teams up to 10, Medium Teams up to 50, and Large Teams supports unlimited members.
Source