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ConnectWise

Software built to power your business

As of 29 August 2026, ConnectWise's pricing is not published; the vendor quotes on request. MSP platform for remote monitoring and management, professional services automation and remote support. Softwr lists it under Remote Work.

Overview

What ConnectWise does

MSP platform for remote monitoring and management, professional services automation and remote support.

What people use it for

  • Managing service desk tickets for multiple client organizations
  • Automating patch deployment and endpoint security monitoring
  • Enabling remote technical support through integrated tools
  • Calculating billable hours and client invoicing automatically

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about ConnectWise.

  • No published pricing tiers or standard rates; all pricing requires custom quote from sales team
  • Must complete sales form or request demo to understand pricing, creating friction in the buying process
  • Most products (RMM, PSA, backup, CPQ) use quote-based model, only ScreenConnect has dedicated pricing page

Cross-shopped

What people choose instead of ConnectWise

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does ConnectWise cost?

ConnectWise does not publish specific pricing. The platform uses a custom quote model where businesses complete a form describing their needs, and the sales team creates a personalized quote. Pricing varies based on business size, solution requirements, and other factors.

Source
What ConnectWise solutions are included in a quote?

Solutions requiring custom quotes include ConnectWise RMM, ConnectWise PSA, backup and disaster recovery, CPQ (quote automation), expert services, cybersecurity detection and response, and various specialized modules. ScreenConnect is the only product with published pricing available directly.

Source
Does ConnectWise offer a free trial?

ConnectWise mentions starting free trials as a way to discuss pricing, but specific trial length or features are not published on the pricing page. Users must contact sales or request a demo to access trial information.

Source
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Softwr does not host reviews and shows no star rating for ConnectWise, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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