Comm100 vs Verloop.io
A comprehensive head-to-head comparison of two leading live chat & chatbots solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Comm100 if you need Live chat and prefer comprehensive paid features. Choose Verloop.io if you prioritize NLP-powered chatbot and want plans starting at Contact for pricing. Comm100 has a higher user rating (4.5 vs 4.4).
Comm100 vs Verloop.io: At a Glance
| Criteria | Comm100 | Verloop.io |
|---|---|---|
| User Rating | 4.5 | 4.4 |
| Pricing | $29/month | Contact for pricing |
| Pricing Model | per-agent | Subscription |
| Free Plan | ||
| Platforms | Web, Ios, Android | Web, Mobile SDK, IOS, Android, WhatsApp, Voice |
| Category | Live Chat & Chatbots | Live Chat & Chatbots |
| Founded | 2009 | 2016 |
Feature Comparison: Comm100 vs Verloop.io
| Feature | Comm100 | Verloop.io |
|---|---|---|
| Live chat | ||
| Chatbots | ||
| Ticketing | ||
| Knowledge base | ||
| Audio/video chat | ||
| Social messaging | ||
| Salesforce | ||
| Zendesk | ||
| Microsoft Dynamics | ||
| SAP | ||
| Oracle | ||
| SOC2 | ||
| HIPAA | ||
| PCI DSS | ||
| ISO27001 | ||
| NLP-powered chatbot | ||
| Voice bot support | ||
| Live agent handoff | ||
| Multi-language support | ||
| Sentiment analysis | ||
| Freshdesk | ||
| Facebook Messenger | ||
| Slack | ||
| Web support | ||
| Mobile SDK support | ||
| IOS support | ||
| Android support |
Comm100 vs Verloop.io: Pricing Breakdown
Comm100 Pricing
Model: per-agent
- Live chat
- Basic routing
- Reports
- Omnichannel
- AI chatbot
- Custom fields
- On-premise option
- Advanced security
- Custom SLA
Verloop.io Pricing
Model: Subscription
- Basic chatbot
- Up to 1000 conversations/month
- Advanced AI
- Voice integration
- 5000 conversations/month
- Custom AI models
- Unlimited conversations
- Dedicated support
Pros and Cons
Comm100
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Live chat functionality
- Strong Chatbots functionality
Cons
- No free plan available
- May require time to learn advanced features
Verloop.io
Pros
- Highly rated by users (4.4/5)
- Available on 6 platforms (Web, Mobile SDK, IOS, Android, WhatsApp, Voice)
- Rich feature set with 15+ capabilities
- Strong NLP-powered chatbot functionality
- Strong Voice bot support functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Comm100 vs Verloop.io?
Choose Comm100 if you:
- Need Live chat
- Have a budget of $29/month+
- Work primarily on Web and Ios
- Value Chatbots
Choose Verloop.io if you:
- Need NLP-powered chatbot
- Have a budget of Contact for pricing+
- Work primarily on Web and Mobile SDK
- Value Voice bot support
Frequently Asked Questions: Comm100 vs Verloop.io
Is Comm100 better than Verloop.io?
It depends on your needs. Comm100 has a 4.5/5 user rating while Verloop.io has 4.4/5. Comm100 excels in Live chat and Chatbots, while Verloop.io stands out with NLP-powered chatbot and Voice bot support. Consider your budget ($29/month vs Contact for pricing), platform needs, and specific feature requirements.
Which is cheaper, Comm100 or Verloop.io?
Comm100 starts at $29/month. Verloop.io starts at Contact for pricing. Compare the specific plan features to determine the best value for your use case.
Can I use Comm100 and Verloop.io together?
While both are live chat & chatbots tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core live chat & chatbots needs.
What are the main differences between Comm100 and Verloop.io?
The key differences include: pricing model (per-agent vs Subscription), platform support (Web, Ios, Android vs Web, Mobile SDK, IOS, Android, WhatsApp, Voice), and feature focus. Comm100 emphasizes Live chat, Chatbots, Ticketing while Verloop.io focuses on NLP-powered chatbot, Voice bot support, Live agent handoff. User ratings differ slightly: 4.5 vs 4.4 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Comm100 and Verloop.io.